Head Of Commercial

Intercity Technology Limited; Birmingham; On-site; GBP 80,000 - 110,000; Full time

Job summary

A technology solutions partner based in Birmingham is seeking a strategic Head of Commercial to lead commercial, contracts, and vendor management teams. The ideal candidate will have senior leadership experience in technology or telecom sectors, demonstrating expertise in contract governance and supplier management. This role offers a competitive package with 38 days holiday, annual pay reviews, and a company bonus scheme. Join a company recognized for its commitment to excellence and employee development.

Benefits

38 days holiday (inclusive of bank holidays)

Annual pay reviews

Holiday buy scheme

All‑company bonus scheme

Death in service cover

Employee assistance programme

Company pension

Active social calendar

Focus on developing people

Responsibilities

• Lead commercial strategy for revenue growth and sustainability.
• Own and optimise the company’s cost base for efficiency.
• Drive supplier and vendor strategy, managing key relationships.
• Ensure contract governance and risk management.
• Provide commercial insight to bids and proposals.
• Monitor market trends and competitive activity.

Skills

Senior commercial leadership experience

Contract governance

Supplier management

Vendor negotiation

Strong understanding of commercial economics

Excellent communication skills

Proactive mindset

Education

Degree-level education or equivalent experience

Procurement or supply chain qualifications (e.g., CIPS)

Job description

Shape the future of Intercity’s commercial strategy.

We’re looking for a strategic, commercially sharp leader to join us as Head of Commercial. In this pivotal role, you’ll lead our commercial, contracts, and vendor management teams driving value, mitigating risk, and ensuring strong commercial governance across the organisation.

Reporting to the Chief Commercial Officer, you’ll influence decisions at the highest level, optimise supplier and partner relationships, and manage our cost base to support growth and profitability.

What you’ll do:

• Lead commercial strategy to deliver revenue growth, margin improvement, and long‑term sustainability.
• Own and optimise the company’s cost base for maximum efficiency and value.
• Drive supplier and vendor strategy, managing key relationships and negotiating robust agreements.
• Ensure contract governance and risk management across suppliers and customers.
• Provide commercial insight to bids, proposals, and service development.
• Monitor market trends, regulatory changes, and competitive activity to strengthen strategy.

What we’re looking for:

• Senior commercial leadership experience in technology, telecoms, cloud or MSP sectors.
• Expertise in contract governance, supplier management, and vendor negotiation.
• Strong understanding of commercial economics, cost efficiency, and supplier ROI.
• Experience with ISO‑aligned processes (ISO 9001, ISO 27001); TISAX familiarity is a plus.
• Excellent communication and influencing skills at senior leadership level.
• Strategic, resilient, and relationship‑focused with a proactive mindset.

Qualifications:

• Degree‑level education (or equivalent experience).
• Procurement or supply chain qualifications (e.g., CIPS) advantageous.

What we offer:

• 38 days holiday (inclusive of bank holidays).
• Annual pay reviews.
• Holiday buy scheme.
• All‑company bonus scheme.
• Death in service cover.
• Employee assistance programme.
• Company pension.
• Active social calendar.
• A strong focus on developing our people.

About The Company

Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with – we are really proud of our achievements so far:

• Customer Net Promoter Score of +92
• Gold Award Investors in People Accreditation
• Employer of the Year 2025 - British Business Excellence Award
• Gold Eco Vadis rating – among the Top 3% of Companies for Sustainability Performance

We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre‑employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner; for more information please see our privacy policy on our website.