Head of Clinical Effectiveness and Assurance

Health Jobs UK; Lancashire; On-site; GBP 45,000 - 55,000; Full time

Job summary

A regional health service organization in Lancashire is seeking a Compliance and Clinical Audit Lead to enhance service quality and ensure compliance with healthcare regulations. The successful candidate will support leadership and development in compliance audits, interpret and analyze regulations, and work collaboratively within the Trust. Essential qualifications include a Master's Degree and experience in a leadership role in the NHS. This position offers the chance to influence healthcare standards and improve patient care.

Benefits

Flexible working options

Professional development opportunities

Supportive working environment

Qualifications

• Master's Degree in a relevant subject (population health, health studies, etc.) and/or equivalent work experience.
• Experience of working in a senior/leadership role within the acute sector in the NHS.
• Good working knowledge of relevant theory, legislation, and regulation covering NHS patient safety.

Responsibilities

• Develop, lead and support the Trust's approach to CQC regulatory activity.
• Undertake Assurance Visits of services across Trust sites.
• Work closely with the Deputy Director Quality Governance to meet statutory obligations.

Skills

Leadership skills

Analytical skills

Effective communication

Quality improvement methodology

Project management

Education

Master's Degree in a relevant subject

Tools

Microsoft Excel

PowerPoint

Job description

Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.

We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year. We employ over 7000 people from 68 different countries.

We welcome and encourage application from anyone with protected characteristics, as well as supporting reservists and Veterans who are looking for a rewarding and challenging career within the NHS.

Blackpool Teaching Hospitals encourages flexible working in all our roles to support staff in maintaining healthy home-life balance. Working patterns such as: part time working, self-rostering, compressed hours, annualised hours, term time, reverse term time and flexitime working can be explored.

Job overview

To provide support, leadership and development within the Compliance and Clinical Audit & Effectiveness Teams to ensure the efficient and effective development and management of the teams' regulatory activity. To ensure services are prepared for CQC visits, Mental Health Act Monitoring Visits and supported to respond to findings through a total quality management process. To work collaboratively with the Triumvirates / Quadumvirate within the Divisions. To work across the Trust ensuring teams deliver recovery focused care to patients in line with specific standards regulated by the Care Quality Commission. (CQC). To update CQC-related staff information and lead the implementation of a transformational approach that places corporate quality and compliance at the heart of service delivery. The post holder will interpret and analyse national, regional, and local regulations and policies relating to compliance, providing timely reports to senior managers and frontline staff on organisational implications and requirements. This role ensures that the Trust continues to advance in clinical quality governance and compliance, aligning with the highest national standards.

Main duties of the job

Job Summary

• Develop, lead and support the Trust's approach to CQC regulatory activity and preparedness.
• Undertake Assurance Visits of services across Trust sites offering support, oversight and guidance to the staff team through supervision and leadership.
• Act as the expert and demonstrate excellent practice in the safe application of relevant, up to date legislation and national directives including relevant CQC regulatory requirements, the Health, Safety and Welfare at Work Act, Safeguarding etc within the team.
• The postholder will work closely with the Deputy Director Quality Governance to meet statutory obligations and standards for healthcare governance.

Working for our organisation

Vision

to improve the lives of people who live, work and volunteer on the Fylde Coast and beyond.

Mission

To deliver safe, effective, sustainable care for everyone, every day.

Values

The Trust's values "Caring, Safe and Respectful" help to represent the culture of the Trust and to communicate who the Trust is and how they do things. They also play an important part in encouraging people to come and work and be part of the Trust themselves.

Our Five-Year Strategy 2022-2027

In January 2022 we invited staff, patients, carers, the local community, and key partners to be involved in the development of our 2022-2027 strategy.

Following this engagement, we developed the strategy to clearly indicate our vision - to improve the lives of people who live, work and volunteer on the Fylde Coast and beyond. The approach we took to do this was key and shows that we are committed to listening to our staff and actively engaging patients in how we deliver safe, effective, sustainable care for everyone, every day.

Together, our engagement community told us what's important to them:

• Being an employer of choice.
• Recruiting and retaining staff, especially from local areas.
• Growing excellence through training, education, research and innovation.
• Health promotion and prevention.
• Improving our impact on the environment.
• Creating safe, healthy environments to work and receive care in.

Detailed job description and main responsibilities

Please review the attached Job Description and Person Specification to ensure you match the required criteria, before applying.

Person Specification

Qualifications

Essential criteria

• Master's Degree in a relevant subject (e.g. population health, health studies, human factors, evidence based practice) and/or equivalent work experience
• Evidence of continuing professional development
• Project Management qualification or detailed working knowledge

Desirable criteria

• Clinical Audit qualification
• Leadership and management training/qualification

Experience

Essential criteria

• Experience of working within a senior/leadership role within the acute sector in the NHS
• Experience of quality, safety and governance working in a complex organisation
• Leadership responsibility for quality and safety
• Experience of all aspects of staff management
• Leading the development of policies
• Producing papers for Committees/Board
• Leading projects relating to quality and safety
• Leading and supporting multidisciplinary working to achieve results
• Quality improvement projects, methodology and small-scale change using PDSA cycles
• Undertaking PSII investigations
• Experience of managing projects and achieving outcomes

Desirable criteria

• Experience of working in organisations other than the acute sector in the NHS, e.g. CCG, Local Government and or voluntary sector or substantial experience of joint working
• Experience of working with partner organisations and Regulators
• Experience of delivering training and workshops

Skills, Knowledge and Ability

Essential criteria

• Good working knowledge of relevant theory, legislation and regulation covering all areas of NHS patient safety, quality and governance
• Quality improvement methodology
• Understanding of NHS structures

Desirable criteria

• Knowledge of quality and safety in partner organisations, including CCGs, Local Authority, NHS England
• Risk management knowledge and associated regulations
• National Reporting and Learning System (NRLS) and national safety alert procedures
• Fundamental Standards of Quality and Safety (CQC) and Key Lines of Enquiry
• Clinical audit, NICE, Best Practice guidance
• Mortality and morbidity review process
• Coroner's and claims process

Behaviours

Essential criteria

• Demonstrates core values set out in Job Description
• Drive & enthusiasm
• Lead by example, outcome focused
• Orientation towards quality improvement
• Patient-centred
• Lateral thinker and good problem solver
• Communicates effectively with a wide range of staff at all levels of the organisation
• Supports others in their development, encourages and motivates staff and acts as a positive role model
• Highly developed persuasion and influencing skills
• Highly motivated
• Ability to work alone, in a team and under pressure
• Flexible and adaptive to changing circumstances
• Honesty and integrity
• Sets clear objectives, plans and evaluates work

Practical Skills

Essential criteria

• Leadership and staff support skills
• Written, verbal communication skills with the ability to adapt from a 1-1 basis to group audiences, including presentational skills
• Effective interpersonal and communication skills, including patients, relatives and staff groups at all levels of the organisation
• Prioritisation and time management
• Computer literate - ability to use a number of general systems effectively to produce and analyse information, i.e. excel, word, PowerPoint
• Ability to analytical assess data and information to produce required reports and information
• Facilitation skills
• Problem solving skills
• Ability to manage large volumes of complex work
• Ability to produce policy documents and papers for committees/Board
• Ability to work with people with opposing views in difficult situations

Desirable criteria

• Teaching and training skills
• Use of MS Project and MS Visio

Please click here to view our Care and Compassion Day video.

Any invitation to interview will be sent to the email account stated on your application form.

If the role you have applied for requires a Disclosure and Barring Services (DBS) check we will administer this as part of your pre-employment checks. Please note, you will be required to repay the cost on appointment. This will be collected via a salary deduction. You can choose whether to pay this over 1-3 months from your salary or as a one-off payment on commencement in post. The level of check required depends on the role that you have been offered. Currently the charges are - Basic DBS check £25.50, Standard DBS check £25.50 and Enhanced DBS check £53.50.

You are encouraged where possible, to register for the DBS update service. This is an annual registration fee of £16. By registering for the update service you will not have the additional cost of repeated disclosures.

Should you withdraw your application, you may be required to reimburse the cost of the DBS check.

DBS checks remain free of charge for volunteer positions.

By submitting an application for this vacancy you are confirming your agreement to the above in the event you are successfully appointed.

The DBS Code of Practice can be accessed here.

Please ensure that you read the Person Specification attached below as your application will be judged against this.

Please note that every effort will be made to keep the vacancy live until published closing date, though there may be instances where such interest is generated, that for administrative reasons the post may close earlier.

Please note that in line with national NHS guidelines this Trust operates a strict non-smoking policy. Members of staff are not permitted to smoke on Trust premises or grounds at any time nor take breaks during working hours for the purposes of smoking.

The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert.

Applicant requirements

You must have appropriate UK professional registration.

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

• Job Description ( PDF , 817.3 KB )
• Head of Clinical Effectiveness ( PDF , 817.3 KB )
• Guidance on Pre-Employment Checks ( PDF , 64.2 KB )
• Statement on Recruitment of Ex-Offenders ( PDF , 43.2 KB )
• Application Guide Booklet ( PDF , 511.1 KB )