Head of Client Risk and Governance - Securities Services

HSBC; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading financial services organization in Greater London is seeking a Head of Client Risk and Governance for its Securities Services division. The successful candidate will develop and oversee the governance and risk framework for client engagements, requiring expertise in Securities Services and a strong understanding of non-financial risks. Excellent communication and negotiation skills are essential for managing complex client relationships. This role offers a competitive pay and benefits package, including private healthcare and a contributory pension scheme.

Benefits

Private healthcare

Enhanced maternity and adoption pay

Generous employer contribution to pension scheme

Qualifications

• Proven track record in a senior risk management role.
• Strong experience in client-facing roles.
• Ability to articulate complex risk concepts.

Responsibilities

• Develop and maintain client risk and governance framework.
• Establish and monitor key risk and control indicators.
• Partner with teams for risk assessments during onboarding.

Skills

Background within Securities Services

Understanding of global regulatory landscape

Exceptional communication skills

Ability to manage complex client relationships

Expert knowledge of non-financial risk frameworks

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.

HSBC Corporate & Institutional Banking is an emerging markets-led, financing-focused business that provides investment and financial solutions.

We are currently seeking a professional to join our team in the role of Head of Client Risk and Governance, Securities Services.

This role sits within the Securities Services Non-Financial Risk team and is responsible for the end-to-end governance, risk oversight, and control framework related to our client engagements.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Develop, implement, and maintain the client risk and governance framework for the Securities Services business and chair or serve as a key member of governance forums, such as the Client Risk Committee, to review and challenge client-related risk profiles, significant incidents, and control deficiencies.
• Establish and monitor key risk indicators (KRIs) and key control indicators (KCIs) specific to client risk, providing regular reporting to senior management and relevant committees.
• Partner with the Sales, Legal, and Implementation teams to perform robust risk assessments during the new client onboarding and contract negotiation process.
• Ensure that client agreements accurately reflect service capabilities and that all operational, regulatory, and reputational risks are identified and mitigated prior to onboarding and provide expert guidance on the risk implications of custom client service level agreements (SLAs) and non-standard requirements.
• Oversee the governance and reporting of significant client-impacting incidents.

To be successful in this role you should meet the following requirements:

• Background within Securities Services, Custody, or Asset Servicing, with a deep understanding of products (e.g., Global Custody, Fund Administration, Direct Custody) and operational processes, with a proven track record in a senior risk management, governance, or controls role, preferably within a 1st or 2nd line of defense function.
• Expert knowledge of non-financial risk frameworks, including operational risk, compliance, and conduct risk with strong experience in client-facing roles and a demonstrated ability to manage complex client relationships and negotiate on risk topics.
• Excellent understanding of the global regulatory landscape impacting Securities Services (e.g., SEC, FCA, CBI, MAS).
• Exceptional communication, presentation, and influencing skills, with the ability to articulate complex risk concepts to both technical and non-technical audiences, including C-suite executives.
• Ability to see the big picture and translate business strategy into a pragmatic risk framework, with excellent judgment and the ability to make tough decisions under pressure.

This role is based in London.

Opening up a world of opportunity

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

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