Head of Chains

Emerging Travel Group; United Kingdom; Remote; GBP 125,000 - 150,000; Full time

Job summary

A global travel-tech company is looking for a Director to lead its Global Chains department. This role involves strategic leadership, team development, and relationship management with key chains globally. Candidates must have proven experience in improving sales performance and a strong network. The position offers flexible schedules and the opportunity to work remotely, as well as various benefits including corporate training programs and English language courses.

Benefits

Flexible schedules

Remote work opportunities

Internal training programs

Corporate English school

MyTime Day Off

Qualifications

• Proven experience in managing and driving strategy for global chains.
• Strong network in key chains worldwide.
• Experience building high-performing teams.

Responsibilities

• Develop and execute strategy for the Global Chains department.
• Recruit and manage a high-performing team.
• Establish relationships with key chains globally.
• Leverage technical knowledge for chain integrations.
• Ensure the success of chain accounts.
• Provide executive reporting and actionable insights.

Skills

Strategic Leadership

Relationship Management

Team Development

Technical Expertise

Account Management

Insights Presentation

Network Building

Language Proficiency

Job description

Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone. This is a remote vacancy.

Job Responsibilities:

• Strategic Leadership: Develop, drive, and execute the strategy for our Global Chains department. Identify and leverage opportunities to improve sales and drive business through chain partnerships.
• Team Development: Recruit, mentor, and manage a high-performing team to support the department's objectives.
• Relationship Management: Establish and nurture relationships with key chains globally. Serve as the primary point of contact for high-level chain negotiations and quarterly executive meetings.
• Technical Expertise: Understand and work with different connection types and platforms relevant to chains. Leverage knowledge of XML and other technical solutions to optimise chain integrations.
• Account and Sales Management: Manage chain accounts, ensuring their success and alignment with company objectives. Develop and execute strategies to improve chain sales performance.
• Reporting and Insights: Deliver comprehensive reporting suites for executive and leadership visibility. Provide actionable insights to enhance decision-making at the executive level.
• Market Understanding and Third-Party Activities: Stay abreast of third-party activities impacting chains and proactively address them. Understand market dynamics to position the company effectively.
• Travel and Networking: Travel globally as required to represent the company in high-level meetings and networking opportunities.

Requirements

• Proven experience in managing and driving strategy for global chains.
• Strong network and established contacts in key chains worldwide.
• Demonstrated success in improving sales performance through strategic chain partnerships.
• Experience building, mentoring, and managing high-performing teams.
• Expertise in XML and an understanding of connection platforms. Knowledge of APIs or middleware solutions is a plus.
• Ability to deliver under pressure with a results-driven mindset.
• Skilled in preparing and presenting data-driven insights to executive leadership.
• Language knowledge: Advanced English. Fluency in additional languages relevant to global operations is a plus (e.g., Spanish, Mandarin, or French).
• Willingness to travel as needed.
• Passionate, proactive, and a natural networker.

Benefits

• Flexible schedules and opportunity to work remotely
• Ambitious and supportive team who love what they do, appreciate each other, and grow together
• Internal programs for adaptation and training, development of soft skills, and leadership abilities
• Partial compensation for participating in external training and conferences
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world
• Corporate prices on hotels and travel services
• MyTime Day Off - an extra non-working day without loss of compensation

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Seniority level

• Director

Employment type

• Full-time

Industries

• IT Services and IT Consulting