Head of Business Systems

Integrated Care System; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading independent healthcare provider in London seeks a Head of Business Systems to lead the technology function and drive implementation of key systems. Responsibilities include managing a team, ensuring project delivery across multiple sites, and optimising business processes. Candidates should have experience in system implementations and strong stakeholder management skills. Benefits include training opportunities, health plan access, and enhanced pay benefits.

Benefits

Birthday off

Employee Assistance Programme

Medicash Health Plan

Active Rewards discounts

Enhanced Sick & Maternity Pay

Refer a Friend Scheme

Qualifications

• Proven experience in leading business system implementations in a multi-site environment.
• Ability to work closely with non-technical stakeholders to define and refine system requirements.
• Methodical, task-oriented, and highly organized with a track record of delivering IT projects successfully on time and on budget.
• Strong background in rostering solutions and HR systems is advantageous.

Responsibilities

• Leading and managing a team of business system engineers.
• Overseeing the digital transformation rollout of new business systems.
• Enhancing and optimising key systems to maximise business benefits.
• Managing vendor relationships and ensuring systems remain fully supported.

Skills

Leading business system implementations

Stakeholder management

Project delivery

Communication

Tools

iTrent

Allocate

Carenotes

Nourish

Job description

Come and join one of the UKs largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

Main duties of the job

Were excited to be recruiting for a Head of Business Systems to lead our technology function and drive the implementation of key systems across our services nationwide. This role is full time, working 3 days in our Waterloo Office and 2 days working from home.

About us

Active Care Group are a pioneering national provider of complex care services, delivering pathways and better outcomes for people. We have a collaborative and holistic approach to care underpinned by proven clinical and therapeutic expertise. We specialise in supporting young people and adults with complex needs to make positive progress and lead happier, more independent lives.

Job responsibilities

What you\'ll be doing:

• Leading and managing a team of business system engineers, system trainers and system data experts
• Overseeing the digital transformation rollout of new business systems
  • Completing the delivery of a new rostering system (Allocate)
  • HRIS platform (iTrent) development and optimisation
  • Evaluating other long term system replacements
• Enhancing and optimising key systems to maximise business benefits and efficiency
• Managing service delivery provision for tickets related to business systems
• Driving project delivery across multiple sites, ensuring consistency and high-quality outcomes
• Managing vendor relationships and ensuring systems remain fully supported

What you\'ll have:

• Proven experience in leading business system implementations in a multi-site environment
• Ability to work closely with non technical stakeholders to define and refine system requirements
• Methodical, task-oriented, and highly organised, with a track record of delivering IT projects successfully on time and on budget
• Strong background in rostering solutions, HR systems and complex business applications (iTrent, Allocate, Carenotes and Nourish) would be advantageous
• Able to work effectively at pace while managing multiple workstreams
• Previous healthcare sector experience preferred but not essential
• Excellent communication and stakeholder management skills
• ITIL trained preferred but not essential

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

What to look forward to:

• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
• ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Person Specification

Qualifications

• Proven experience in leading business system implementations in a multi-site environment
• Ability to work closely with non technical stakeholders to define and refine system requirements
• Methodical, task-oriented, and highly organised, with a track record of delivering IT projects successfully on time and on budget
• Strong background in rostering solutions, HR systems and complex business applications (iTrent, Allocate, Carenotes and Nourish) would be advantageous

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.