Head of Business Operations

Ergonia; City Of London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading venture studio and trading firm in London is looking for a Head of Business Operations. The successful candidate will bring over 7 years of experience in business operations, ideally within fintech or the crypto industry, and will drive operational excellence across various projects. Responsibilities include developing strategies, managing cross-functional teams, and ensuring regulatory compliance. This role offers competitive compensation and the opportunity to work with a collaborative executive team.

Benefits

Opportunity to shape operations

Collaborative executive team

Direct impact on business performance

Competitive compensation and benefits package

Qualifications

• 7+ years of experience in business operations, preferably in fintech, venture capital, or crypto.
• Proven ability to manage cross-functional teams effectively.
• Strong analytical skills to interpret data and identify trends.

Responsibilities

• Develop operational strategies to enhance efficiency across projects.
• Translate strategic objectives into actionable operational plans.
• Oversee and ensure alignment with legal and regulatory standards.

Skills

Leadership experience

Project management

Analytical skills

Communication skills

Operational policy development

Entrepreneurial spirit

Job description

About Ergonia

Ergonia Labs is a crypto-native venture studio and DeFi trading firm backed by DRW and Cumberland. We build, fund, and scale foundational blockchain ventures — taking ideas from zero to one and deploying them at institutional scale. Our advantage lies in deep expertise in market infrastructure, hands‑on product execution, and access to committed liquidity and leading ecosystem partners.

The Role

As we expand our portfolio, we are seeking a dynamic Head of Business Operations to oversee the daily operations and drive operational excellence across our diverse ecosystem of projects.

Key Responsibilities

• Develop and implement operational strategies to drive efficiency, scalability, and effectiveness across all projects within Ergonia Labs
• Translate strategic objectives into operational plans across business lines, including venture studio, trading, and protocol ventures
• Lead liaison with internal and external stakeholders, including DRW, Cumberland, legal advisors, vendors, and development partners
• Oversee entity formation, banking infrastructure, ensuring alignment with legal, financial, and regulatory standards
• Deliver clear operational reporting and actionable performance insights to senior leadership and key stakeholders
• Coordinate cross‑functional teams, ensuring alignment between Finance, HR, and Legal to deliver on business goals
• Optimize resource allocation to maximize performance and support strategic initiatives
• Provide leadership through line management, coaching, and performance oversight, fostering a high‑performing and accountable culture

Requirements

• 7+ years of experience in business operations, with a strong background in fintech, venture capital, or the crypto industry
• Proven leadership experience in managing cross‑functional teams, with excellent project management skills
• Strong analytical skills with the ability to interpret data, identify trends, and make data‑driven decisions
• Excellent communication and interpersonal skills, capable of effectively engaging with internal stakeholders and external partners
• Experience in developing operational policies and procedures that drive efficiency and promote best practices
• Passion for technology and innovation, coupled with a strong entrepreneurial spirit

Benefits

• Opportunity to shape the operations function of a high‑growth organization
• Work alongside an ambitious and collaborative executive team
• Lead initiatives that have a direct impact on business performance and growth
• Competitive compensation and benefits package