Head Linen Porter

Firmdale Hotels; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hotel group in Greater London is seeking a Head Linen Porter to supervise and lead a team, ensuring timely deliveries and distribution of linen. The ideal candidate will have prior experience in a similar role and demonstrate excellent attention to detail and communication skills. This hands-on role offers competitive perks, including paid overtime and a supportive work environment, perfect for those passionate about customer service.

Benefits

Perkbox discounts

Wage Stream app

Paid overtime

Cycle to work scheme

Meals provided

Social events and team activities

Career development opportunities

Qualifications

• Previous experience in a similar role.
• Ability to work under pressure.
• Passionate about providing excellent customer service.

Responsibilities

• Supervise and lead the team of direct reports.
• Correspond with Head Housekeeper regarding deliveries.
• Ensure deliveries arrive on schedule and are distributed timely.

Skills

Attention to detail

Excellent communication skills

Ability to work under pressure

Teamwork

Customer service orientation

Job description

We have anexciting opportunity for a Head Linen Porter to join our highly successful teamhere at our Ham Yard Hotel. As a Head Linen Porter, you will supervise and leadthe team of direct reports.

Your main responsibility will beto correspond with the HeadHousekeeperor Deputy Head Housekeeper regarding deliveries to ensure theyarrive when scheduled and are distributed in a timely manner.

This is a hands on, fast paced role and will suit someone who likes working withambitious, friendly and hardworking people.

What we Offer :

• Perkbox –A team member platform offering a huge variety of discounts and our reward andrecognition program
• Wage Stream – An employee app to stream your wagesbefore payday
• Paid overtime
• Flexibility
• No splitshifts
• Cycle towork scheme
• Uniformand meals provided
• Uniforms dry cleaned
• Social events, wellbeing and team activities
• Awardwinning training opportunities and career development
• Firmdale experience and long service vouchers (afternoon tea, dinner for two, film cluband an overnight stay)
• And muchmore!

What you Need :

• Previousexperience in a similar role
• Ability to work under pressure
• Demonstrate excellent attention to detail
• Passionate about providing excellent customer service
• Organisational and Communication Skills
• Ability to work within a team

Why join Firmdale Hotels?

FirmdaleHotels is an international award winning group comprising of 10 high end luxuryhotels and 8 bars and restaurants in London and New York.

We aredelighted to have been recognised by the hospitality industry for some of thegreat work our teams have done. To name a few of our recent awards andaccolades;

• Firmdale Hotels - “Winner of the BestEmployer Award at The Cateys 2017 & 2020 and Number One in The Caterer BestPlaces to Work in Hospitality”
• Manager of the year - Laura Sharpe,Cateys 2018
• Hotel of the year - Group - Cateys2018

In line with the Asylum and Immigration Act1996, we do require all applicants to have the eligibility to live and work inthe United Kingdom. Documentation will be required at interview stage.