Guest Services Porter - Customer Care & Facility Setup

Compass Group; Plymouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality provider in Plymouth is seeking a dedicated Porter to ensure smooth operations. Responsibilities include maintaining cleanliness in public areas, supporting staff setups, and managing customer requests. Ideal candidates will possess strong communication skills and experience in customer care. This full-time role offers a commitment to career progression with a company that values individuality and rewards excellence.

Qualifications

• Experience delivering high quality customer care.
• Ability to handle changing priorities with ease.
• Demonstrated reliability and exceptional timekeeping.

Responsibilities

• Assist in maintaining cleanliness of lobby and public areas.
• Support housekeeping and restaurant staff with room setup.
• Handle certain reception duties as required.
• Respond to customer requests promptly.
• Manage errands effectively.
• Ensure customer safety by placing relevant signage.

Skills

Excellent customer care

Adaptability

Communication skills

Ability to work under pressure

Timekeeping

Job description

A leading hospitality provider in Plymouth is seeking a dedicated Porter to ensure smooth operations. Responsibilities include maintaining cleanliness in public areas, supporting staff setups, and managing customer requests. Ideal candidates will possess strong communication skills and experience in customer care. This full-time role offers a commitment to career progression with a company that values individuality and rewards excellence.