Guest Services Host: Front Desk & Customer Care

BaxterStorey; Salisbury; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading hospitality provider in Salisbury is seeking a Receptionist (Guest Services Host) to be the first point of contact for office management and reception. The ideal candidate will possess exceptional customer service skills and strong organizational abilities. This full-time role includes a competitive salary of £25,956 and offers excellent benefits including a generous holiday allowance and a pension scheme.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Proven track record in delivering outstanding customer service.
• Experience with office management duties is highly beneficial.
• Friendly and positive attitude with a passion for service.

Responsibilities

• First point of contact for office management and reception queries.
• Provide exceptional customer service to all guests.
• Work closely with staff and service partners.

Skills

Customer service experience

Strong organizational skills

Effective communication skills

Proactivity

Job description

A leading hospitality provider in Salisbury is seeking a Receptionist (Guest Services Host) to be the first point of contact for office management and reception. The ideal candidate will possess exceptional customer service skills and strong organizational abilities. This full-time role includes a competitive salary of £25,956 and offers excellent benefits including a generous holiday allowance and a pension scheme.