Guest Services Attendant – 12-Month Contract

We Manage Jobs(WMJobs); West Bromwich; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local council in West Bromwich is offering a 12-month fixed-term contract for a customer service role. The position involves assisting with the daily operations of the Gift Shop and Reception at Forge Mill Farm. Responsibilities include engaging with visitors, handling bookings, and ensuring a welcoming environment. Applicants should have GCSEs in Maths and English and be customer-focused with excellent communication skills. Weekend and evening work will be required as part of the rota.

Qualifications

• Excellent level of customer service skills.
• Ability to follow verbal and written instructions.
• Shows respect for others by being approachable, polite, and dependable.

Responsibilities

• Assist with daily running of the Gift Shop/Reception and event outlets.
• Interact confidently with visitors of all ages.
• Support booking and planning of events.

Skills

Customer service skills

Effective communication

Teamwork

Flexibility

Positive attitude

Education

GCSE grade D / 3 or above in Maths and English

Job description

A local council in West Bromwich is offering a 12-month fixed-term contract for a customer service role. The position involves assisting with the daily operations of the Gift Shop and Reception at Forge Mill Farm. Responsibilities include engaging with visitors, handling bookings, and ensuring a welcoming environment. Applicants should have GCSEs in Maths and English and be customer-focused with excellent communication skills. Weekend and evening work will be required as part of the rota.