Guest Services Assistant - Food & Beverage 40 HRS

Splendid Hospitality Group; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality business in the United Kingdom is seeking a Resident Services Assistant to support departmental operations and be a point of contact for residents. The ideal candidate will be friendly, adaptable, and able to manage multiple tasks to meet residents’ needs. Opportunities for personal development are offered, alongside various perks including discounted stays, apprenticeships, and a supportive work environment.

Benefits

Heavily discounted hotel stays

Food & beverage discounts

Apprenticeship programmes

Learning and Development Opportunities

Uniform provided

24/7 Employee Assistance Programme

Life Assurance

28 holiday days

Workplace pension scheme

Qualifications

• Must be approachable and friendly.
• Ability to multitask and adapt to residents' needs.
• Willingness to maintain relationships with residents.

Responsibilities

• Provide support to departmental operations.
• Act as a point of contact for residents.
• Ensure that the needs of the residents are met.

Job description

Job Description

We are looking for a Resident Services Assistant (40 Hrs) to provide support of the departmental operations and act as a point of contact for residents during their stay.

You will be approachable and friendly people person with the willingness support and maintain a close relationship to residents throughout their stay.

This role is a multi-tasking role, and you will be required to be adaptable to ensure that the needs of the residents are always met.

We are currently operating under an exclusive-use booking and therefore the hotel may be operating slightly differently than usual. If you will be able to start ASAP that would be amazing...

What We Offer

We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people, and for those keen to develop you’ll have the opportunity to explore the business with various career options.

In addition, on offer :

• Heavily discounted hotel stays and food & beverage discounts at Splendid Hotels.
• Apprenticeship programmes available
• Learning and Development Opportunities available through our Leadership Development Programmes
• Uniform provided
• 24 / 7 Employee Assistance Programme for you and your family. Giving you access to counselling services, physical wellbeing & financial aid.
• Life Assurance
• 28 holiday days
• Automatic Enrolment into a workplace pension scheme