Guest Experience Specialist - Hospitality & Service

BaxterStorey; Wick; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality firm in Wick is seeking a passionate General Assistant for a full-time role. You will serve food and beverages, ensuring exceptional customer service and teamwork. The position requires a love for food and ability to adapt, with a focus on cleanliness and compliance with safety standards. Join a supportive team that values collaboration and inclusivity, with benefits like 28 days of holiday and bespoke training opportunities.

Benefits

28 days holiday including bank holidays

Plus your birthday off

3 volunteering days

3 days grandparent leave

24 week's enhanced maternity leave

Free meals on shift

Bespoke training and development opportunities

Pension and life insurance

Discounts on Perkbox app

Wellbeing hub

Qualifications

• Experience in food service is a plus.
• Already possesses food safety knowledge.
• Able to maintain hygiene standards.

Responsibilities

• Serve food and beverages to guests professionally.
• Ensure customers needs are met efficiently.
• Collaborate with staff for smooth operations.
• Comply with health and safety regulations.
• Maintain cleanliness in the dining areas.

Skills

Passion for food and customer service

Collaboration in a team environment

Adaptability to challenges

Knowledge of food safety practices

Job description

A leading hospitality firm in Wick is seeking a passionate General Assistant for a full-time role. You will serve food and beverages, ensuring exceptional customer service and teamwork. The position requires a love for food and ability to adapt, with a focus on cleanliness and compliance with safety standards. Join a supportive team that values collaboration and inclusivity, with benefits like 28 days of holiday and bespoke training opportunities.