Guest Experience Host – Sport & Fitness

University of Birmingham; Birmingham; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading educational institution in Birmingham is seeking a receptionist for their Sport & Fitness department. The successful candidate will be responsible for providing an excellent first impression and exceptional customer service. This role requires strong communication and organizational skills, along with proficiency in Microsoft Office. Ideal candidates will have experience in a customer service role. The position is full time and permanent, with a starting salary ranging from £25,618 to £27,126.

Qualifications

• Experience in a busy customer service or reception role.
• Ability to handle issues from beginning to resolution.
• Excellent interpersonal skills with attention to detail.

Responsibilities

• Provide a welcoming reception for all customers and visitors.
• Deliver customer service in line with internal guidelines.
• Maintain knowledge of products and services offered.

Skills

Customer service

Communication skills

Organizational skills

IT skills

Education

GCSE grade A-C in English and Maths

Tools

Microsoft Office

Job description

A leading educational institution in Birmingham is seeking a receptionist for their Sport & Fitness department. The successful candidate will be responsible for providing an excellent first impression and exceptional customer service. This role requires strong communication and organizational skills, along with proficiency in Microsoft Office. Ideal candidates will have experience in a customer service role. The position is full time and permanent, with a starting salary ranging from £25,618 to £27,126.