Guest Experience Host: Land Train Attendant

Battersea Academy for Skills & Employment (BASE); Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A popular venue in London is seeking individuals to join their Guest Services team. The role involves driving a new land train, assisting visitors, and providing exceptional customer experiences. Successful candidates will have a passion for customer service and a desire to learn about the local community. The position offers flexible working hours, training and a welcoming environment, aiming to enhance the visitor experience at Battersea Power Station.

Benefits

Uniform provided

Paid holidays

Overtime opportunities

Employee Assistance Programme

Health cash plan

Retail discounts

Qualifications

• Willing to learn about Battersea Power Station and its heritage.
• Passionate about customer service and interacting with various guests.
• Results-oriented with a focus on high-quality service standards.

Responsibilities

• Welcome customers and provide information around the Battersea Power Station.
• Ensure site safety by monitoring access and working with security.
• Assist with customer queries and concerns professionally and timely.

Skills

Customer service skills

Knowledge of local area

Enthusiastic attitude

Job description

A popular venue in London is seeking individuals to join their Guest Services team. The role involves driving a new land train, assisting visitors, and providing exceptional customer experiences. Successful candidates will have a passion for customer service and a desire to learn about the local community. The position offers flexible working hours, training and a welcoming environment, aiming to enhance the visitor experience at Battersea Power Station.