Guest Experience Host – Edinburgh Haymarket

Point A Hotels; City of Edinburgh; On-site; GBP 22,000 - 28,000; Full time

Job summary

A dynamic hotel brand in Edinburgh seeks a Receptionist/Host to ensure guests have unforgettable experiences. The ideal candidate will have excellent customer service and problem-solving skills, a passion for delivering top-notch service, and a positive attitude. You'll be responsible for auditing and reconciling shifts while supporting other teams. Join us in a fun, friendly environment with great career growth opportunities and attractive salary for a full-time role.

Benefits

Attractive salary

Professional development

Friends and Family Rates at all properties

28 days of annual leave

Qualifications

• Must have excellent customer service and problem-solving skills.
• Passion for service and delivering unforgettable experiences.
• Good understanding of the industry and drive to be the best.

Responsibilities

• Ensure every guest has an unforgettable experience.
• Audit and reconcile end of shift banking.
• Support teams and ensure effective shift handovers.

Skills

Excellent customer service

Problem-solving skills

Positive attitude

Imagination and ability to maximise business potential

Job description

A dynamic hotel brand in Edinburgh seeks a Receptionist/Host to ensure guests have unforgettable experiences. The ideal candidate will have excellent customer service and problem-solving skills, a passion for delivering top-notch service, and a positive attitude. You'll be responsible for auditing and reconciling shifts while supporting other teams. Join us in a fun, friendly environment with great career growth opportunities and attractive salary for a full-time role.