Guest Experience Host: Café & Bar (London) – Flexible Hours

Cove; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hospitality brand is seeking a F&B Host for their new coffee shop locations in London. The successful candidate will provide exceptional guest service, maintain the dining area, and manage orders efficiently. Candidates should have experience in customer-facing roles, preferably in the Food & Beverage sector. Excellent communication and multitasking abilities are essential. This role offers competitive salary and a range of benefits, including bonuses and holidays.

Benefits

Competitive salary

Bonus scheme

22 days’ holiday

Wellbeing benefits

Free nights in properties

Recognition schemes

Pension

Sick pay

Qualifications

• Previous experience in a customer-facing role, preferably in Food & Beverage.
• Confidence using IT systems and software, including Microsoft Office.

Responsibilities

• Provide a warm welcome to guests and escort them to their tables.
• Open the coffee shop in the morning and maintain a clean dining area.
• Accurately record orders and coordinate service.
• Deliver dishes and drinks promptly.

Skills

Customer Service

Communication

Influencing & Upselling

Attention to Detail

Problem-Solving

Multitasking

Food & Beverage Knowledge

Job description

A hospitality brand is seeking a F&B Host for their new coffee shop locations in London. The successful candidate will provide exceptional guest service, maintain the dining area, and manage orders efficiently. Candidates should have experience in customer-facing roles, preferably in the Food & Beverage sector. Excellent communication and multitasking abilities are essential. This role offers competitive salary and a range of benefits, including bonuses and holidays.