GUCCI Client Advisor - Heathrow T3

Gucci Ltd.; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading luxury fashion brand in Greater London seeks motivated individuals to join their team. This role involves achieving sales targets, engaging with clients to create exceptional experiences, and utilizing styling knowledge to maximize sales opportunities. The ideal candidate should have experience in high-end luxury or hospitality and possess a passion for luxury fashion. Full-time position with varied hours, including weekends.

Qualifications

• Some experience in high-end luxury or hospitality.
• Track record of achieving sales targets.
• Passion and knowledge of luxury fashion.

Responsibilities

• Achieve sales and service KPIs using data.
• Maximize sales through upselling.
• Create engaging client experiences.

Skills

Sales and service KPIs

Cross- and upselling techniques

Client relationship building

Styling knowledge

Ability to work in high-pressure environments

Fluent in English

Job description

Description

Key Accountabilities

• Achieves individual sales and service KPIs by effectively using available data / systems to better understand own performance and sales opportunities
• Effectively uses cross- and upselling techniques to maximize sales opportunities
• Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques
• Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
• Combines styling knowledge with the ability to mix-and-match products to best serve the client
• Develops local and international client base and seeks to recruit and develop top clients

Key Requirements

• Some experience working in a high-end luxury / fashion brand or hospitality
• Proven track record in achieving sales targets and develop clients
• Passion for and sound knowledge about Gucci and luxury fashion
• Works productively in a high-pressure, fast-paced environment
• Fluent in English, any additional languages would be a plus
• Ability to work varied hours / days, including weekends as needed

Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.

Job Type

Regular

Start Date

2026-01-04

Schedule

Full time

Organization

Gucci Ltd.