Growth‑Focused 2nd Line IT Support Technician

Claritas Solutions Ltd; Ilkley; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a 2nd Line IT Support Technician to join their dedicated team. This role offers a unique opportunity to tackle complex technical challenges while supporting clients and driving impactful IT projects. With a focus on collaboration and continuous improvement, you'll thrive in a supportive environment that values growth and innovation. If you're passionate about technology and eager to make a difference, this position is perfect for you. Join a company that prioritizes its people and fosters a culture of learning and development.

Benefits

Professional Development Opportunities

Supportive Work Culture

Competitive Salary

Flexible Working Environment

Qualifications

• Solid experience in Microsoft 365, Windows Server, and networking.
• Proactive attitude and willingness to learn new technologies.

Responsibilities

• Handle escalations from 1st and 2nd Line teams for complex issues.
• Oversee setup and maintenance of servers and cloud platforms.
• Collaborate with clients to implement tailored technical solutions.

Skills

Microsoft 365

Windows Server

Networking

Virtualisation

Troubleshooting

Client Communication

Job description

An established industry player is seeking a 2nd Line IT Support Technician to join their dedicated team. This role offers a unique opportunity to tackle complex technical challenges while supporting clients and driving impactful IT projects. With a focus on collaboration and continuous improvement, you'll thrive in a supportive environment that values growth and innovation. If you're passionate about technology and eager to make a difference, this position is perfect for you. Join a company that prioritizes its people and fosters a culture of learning and development.