Growth Account Manager — Remote, Upsell & Expansion

DigitalOcean; Remote; GBP 103,000 - 130,000; Full time

Job summary

A leading cloud technology company is seeking a Growth Account Manager to drive account growth by developing tailored strategies for existing customers. This role requires 7-10 years of experience in growth management or sales, particularly in the SaaS or cloud infrastructure space. Responsibilities include onboarding new accounts, nurturing relationships, and leveraging upselling opportunities. The position is remote, offers competitive salary and benefits, and encourages career growth and development.

Benefits

Career development opportunities

Flexible time off policy

Equity compensation

Access to training and education programs

Qualifications

• 7‑10 years of experience in Growth Account Management or sales.
• Proven ability to develop and execute growth strategies.
• Strong organizational and prioritization skills.

Responsibilities

• Own and grow a portfolio of existing customer accounts.
• Lead the onboarding process for new accounts.
• Serve as the main relationship manager for high-value customers.
• Work closely with support teams to identify growth opportunities.
• Drive customer retention by understanding customer goals.
• Act as a customer advocate by relaying feedback.
• Track, analyze, and report key metrics for customer growth.

Skills

Growth Account Management

SaaS experience

Cloud Infrastructure knowledge

Upselling techniques

Effective communication

Self-starter

Job description

A leading cloud technology company is seeking a Growth Account Manager to drive account growth by developing tailored strategies for existing customers. This role requires 7-10 years of experience in growth management or sales, particularly in the SaaS or cloud infrastructure space. Responsibilities include onboarding new accounts, nurturing relationships, and leveraging upselling opportunities. The position is remote, offers competitive salary and benefits, and encourages career growth and development.