Group Travel Consultant-Remote

Xperience Xscape Travels; Remote; GBP 60,000 - 80,000; Full time

Job summary

A dynamic travel service company is seeking a Group Travel Consultant (Remote) to support travelers throughout their journeys. You will respond to client inquiries via various channels, assist with itinerary updates, and ensure a seamless travel experience. Ideal candidates will possess a strong customer service background, attention to detail, and the ability to work independently. This role offers flexibility, travel perks, and growth opportunities within a supportive team environment.

Benefits

Travel perks

Discounted rates

Growth opportunities through training

Qualifications

• Experience in customer service and travel is an advantage.
• Ability to work independently in a remote setting.
• Strong communication skills via email, phone, and chat.

Responsibilities

• Respond promptly and kindly to client questions.
• Assist with itinerary updates and travel changes.
• Share accurate information about travel requirements.
• Conduct follow-ups to confirm satisfaction.
• Handle concerns with empathy and problem-solving skills.

Skills

Customer service background

Organized

Detail-oriented

Proactive work style

Comfortable learning new tools

Job description

Job Description:
As a Group Travel Consultant-Remote,you’ll support travelers through every stage of their journey. From helping them plan to keeping them informed, to ensuring their trip runs smoothly, you’ll be their trusted point of contact.

At Xperience Xscape Travels in the United States, we take pride in offering thoughtful, high-quality service that makes every client feel valued.

Key Responsibilities

Respond promptly and kindly to client questions via email, phone, and chat.

Assist with itinerary updates, travel changes, and special requests.

Share accurate information about travel requirements and destination details.

Conduct follow-ups to confirm satisfaction and gather feedback.

Handle concerns with empathy and problem-solving skills.

Remote freedom — work anywhere with flexible hours.

Travel perks, discounted rates, and insider access.

Growth opportunities through training and team support.

Join a mission-driven team that loves creating memorable experiences.

What We’re Looking For

Customer service background (travel experience is a plus).

Organized, detail-oriented, and proactive work style.

Comfortable learning new tools and systems.