Group Technical Support Chemist (UK/China)

AHK; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-owned independent company in Liverpool seeks a Group Technical Support Chemist to enhance technical competence in global laboratory operations. The role involves maintaining communication between laboratories, investigating technical issues, and delivering best practices in analytical methods. Candidates should have a degree in Chemistry, strong analytical skills, and proficiency in IT systems, particularly Excel. Overseas travel is required for this position, alongside effective communication skills and attention to detail.

Benefits

Salary package

Pension

Life assurance

Employee assistance programme

Qualifications

• Proficient in processing large data sets to reach conclusions.
• Good understanding of the chemistry associated with commercial assay methods.
• Experience in a laboratory setting is advantageous.

Responsibilities

• Maintain contact between laboratories in China and the AHK group.
• Investigate operational issues related to analytical methods.
• Deliver best practices on AHK laboratory methods.
• Troubleshoot method issues from client queries.
• Support technical training visits from Overseas colleagues.

Skills

Data processing

Microsoft Office (Excel)

Project management software

Chemistry understanding

Effective communication

Attention to detail

Education

Degree in Chemistry

Tools

ASANA

Google Suite

Job description

WHAT IS ON OFFER

Alfred H Knight has an exciting opportunity for a Group Technical Support Chemist to join the team here in Liverpool, UK.

Reporting to the Group Technical and Quality functions, the Group Technical Support Chemists support the continuous improvement of technical competence in all global AHK Laboratory operations focused on metals and minerals analysis, as well as supporting the delivery of the key Group Quality and Technical initiatives. The Group Technical Support Chemist interacts with all levels of the organisation to influence ongoing standardisation and alignment to Group requirements. Their work should exceed the expectations of our colleagues to enable best in class service to our customers.

The Group Technical and Quality team sits within the Analysis division and is based in Group Headquarters, UK. This function monitors the performance of and drives continuous improvement in competence of Group Laboratories focused on the commercial exchange and outsourcing analysis of metals and minerals. Responsible for the delivery and administration of key Group Quality and Technical initiatives as well as monitoring and setting yearly KPI targets, the information gathered helps shape the Group Laboratories strategic direction.

Key Responsibilities

• Maintains routine contact between our laboratories in China and the rest of the AHK group by continual engagement in technical projects and operational issues.
• Acts on assigned technical operational issues from any of our laboratories by investigating the theory and practical processes of our established and new analytical methods.
• Delivers and continues to learn best practices on key AHK laboratory methods by hands on practical experience both in the UK and when possible at our Overseas laboratories.
• Troubleshoots method issues sourced from client queries or internal checks to eliminate and improve any sources of potential error.
• Supports technical training visits to Group Headquarters from our Overseas colleagues.

ABOUT US

Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.

We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people.

Click here to find out more about AHK.

DO YOU HAVE WHAT IT TAKES?

To be successful at Alfred H Knight you will need to display the following:

REQUIRED KNOWLEDGE AND WORK EXPERIENCE

Essential

• Able to process large data sets to reach conclusions.
• Proficient in all IT systems associated with the role including Microsoft Office – Excel skills especially. Use of Project management software tools: ASANA, or others. Google suite use: drive use, sheets and documents with Apps Script as desirable.
• Good understanding of the chemistry associated with commercial assay methods.

Required Competencies

• Able to critically review technical information and spot root causes and suggest solutions.
• High attention to detail.
• Focused on meeting deadlines.
• Able to work independently.
• Able to communicate effectively in written reports through to virtual meetings.

Required Work Experience

• Experience of working in a laboratory setting, a commercial setting is advantageous.

Required Qualifications

• Degree in Chemistry.

Required Languages

• Fluent in English.
• Ability to speak and write in Mandarin to at least basic level.

Travel

• Overseas travel to China and surrounding Asian countries is a requirement but frequency is to be confirmed.

BENEFITS

We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.

If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

Alfred H Knight is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.