Group Food and Beverage Service Training Manager

Distinct Group; England; On-site; GBP 35,000 - 50,000; Full time

Job summary

A hotel collection in the UK is seeking a Group Food and Beverage Training and Service Manager for a 12-month fixed term contract. The role emphasizes establishing consistent service standards and working alongside teams to enhance guest experience. Ideal candidates will have a passion for service and experience in busy dining environments. Success in this position will require proactive leadership and the ability to coach staff effectively.

Qualifications

• Proactive role focused on driving service standards from the floor up.
• Experience in high-volume hospitality is advantageous but not critical.
• Developing people and ensuring a consistent guest experience is essential.

Responsibilities

• Establish group-wide food and beverage service standards.
• Work alongside teams during service to coach in real time.
• Support managers in building confident, capable teams.

Skills

Strong background in busy casual dining

Passion for great service

Coaching skills

Job description

Distinct Group is a British-based hotel collection with properties located in the historic towns of Stevenage, Bedford and Rugby, with a fourth hotel due to open shortly in Coventry. Each property is rooted in heritage and individuality, with a strong focus on service, design, style and authenticity. While every hotel has its own character, there is a clear expectation of consistently high service standards across the group.

We are looking for a Group Food and Beverage Training and Service Manager on a 12-month fix term contract. This role has been created to support the operational success of food and beverage across the group. The role has a strong focus on driving service standards from the floor up and ensuring a consistent guest experience across all brasseries, bars and tearooms.

This is a highly visible, proactive role. It is not desk-based, and success will come from leading by example, working alongside teams during service, coaching in real time and supporting managers to build confident, capable teams.

The role would suit someone with a strong background in busy casual dining or high-volume hospitality. Experience within hotel food and beverage operations is advantageous but not essential. A genuine passion for great service, guest experience and developing people is essential.

THE ROLE:

• Establish, implement and embed consistent group-wide food and beverage service standards...