Group Facilities Manager

Mercedes-Benz Group; Milton Keynes; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive manufacturer in Milton Keynes seeks a Group Facilities Manager to oversee FM services across its UK Head Office and Brand Centre. The role requires strong leadership in managing FM operations, vendor contracts, and budget planning. Ideal candidates should have relevant FM qualifications, extensive leadership experience in customer-facing environments, and be adept at crisis management. Join us for a rewarding career with competitive compensation and benefits.

Benefits

Competitive salary

Discretionary bonus structure

Colleague car schemes

Pension scheme

Employee Assistance Programme

Qualifications

• Proven leader of internal and outsourced teams in a premium, customer-facing environment.
• Strong capability in KPI delivery, contract, and tenant management.
• Commercially minded, with experience in budget planning and accruals.

Responsibilities

• Lead end-to-end FM operations across Mercedes-Benz UK Head Office and Mercedes-Benz World.
• Manage the third-party CRE Facilities & Site Services team.
• Support FM budget planning and management.

Skills

Leadership

Crisis management

Financial acumen

Problem-solving

People management

Education

Relevant qualifications in Facilities Management

IOSH Managing Safely

Job description

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Aufgaben Group Facilities Manager

About Us

At Mercedes‑Benz Cars, we’re passionate about what we do. Whether we’re exploring ways to make motoring more sustainable, or pushing the boundaries of technology, innovation underpins everything we do. It’s an exciting time to join us, why not be part of the journey?

How you'll play your part

We’re looking for someone driven and collaborative, who has a track record of driving excellent employee and customer satisfaction and has solid people and line management experience in the FM Industry to join our Corporate Real Estate Team.

In this role, you’ll take ownership of Facilities Management services across Mercedes‑Benz Head Office in Milton Keynes and our Brand Centre, Mercedes‑Benz World in Weybridge, ensuring the delivery of best‑value, high‑performance operations. Travel is a requirement for this role, along with a flexible approach to working patterns to support the needs of both locations.

You’ll shape and lead strategies that provide industry‑leading FM services across both locations, maintaining a stable cost base enabling the business to focus on achieving its core objectives and exceptional standards expected of a premium global brand.

What you'll do:

• Lead end‑to‑end FM operations across Mercedes‑Benz UK Head Office and Mercedes‑Benz World, delivering best‑value performance
• Act as the FM subject matter expert, driving tenders, contracts, small work projects, supporting sustainability, and reporting. Collaborating with key stakeholders including intercompany tenants
• Lead in critical situations, managing emergencies, business continuity, and out‑of‑hours issues as part of the Emergency Committee supporting the Head of Corporate Real Estate
• Manage the third‑party CRE Facilities & Site Services team, ensuring industry‑leading service standards
• Own service performance and contracts, driving KPIs and challenging suppliers to meet Mercedes‑Benz standards
• Support FM budget planning and management, delivering accurate forecasts, cost control, and clear financial reporting

What you'll bring:

• Relevant qualification or equivalent professional experience in FM
• Proven leader of internal and outsourced teams in a premium, customer‑facing environment
• Strong capability in KPI delivery, contract, and tenant management
• Commercially minded, with experience in budget planning and accruals
• Calm under pressure, with effective crisis and risk management skills
• A decisive problem‑solver with sound judgement
• Professional, conscientious, and credible, comfortable supporting high‑profile brands
• IOSH Managing Safely as a minimum

At Mercedes‑Benz, we operate with integrity and therefore you are required to maintain ethical standards in accordance with our policies and adhere to the Company’s Compliance Guidelines and Policies including Anti‑Bribery and all relevant competition law.

What's in it for you

As well as the opportunity to work in a dynamic environment, with a great team and culture, we’ll offer you a competitive salary and discretionary bonus structure. We also hope you’ll love our products as much as we do, with access to our colleague car schemes. On top of that, you’ll be able to join our pension scheme, and you’ll get a flexible benefit pot that can be used to find the benefits that are right for you.

We’re here to support you – we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders. We’ll also encourage your development, with the training and knowledge you need to reach your potential.

Who we are

Through the doors of Mercedes‑Benz, you’ll find a passionate team working to drive creative solutions, who think and act luxury brand in everything that we do. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity.

We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas.

What's next?

Once you click apply, we’ll take you through to the Mercedes‑Benz Group careers portal – this is our parent company site, so don’t worry, you’re in safe hands. Here, you’ll find a short application form to complete.

Please be assured that we’re here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them.

Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK.

Data Privacy

We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process.

Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR.

Your application data is held within our secure application tracking system called Taleo – you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek ‘job alerts’ once you are registered in Taleo and it’s possible your details may be returned in searches we conduct for new positions and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period.

Contact us at [e-mail] for further information.

If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Mercedes‑Benz UK Data Protection Officer at the following address: Mercedes‑Benz UK Ltd, Legal Department, Tongwell, Milton Keynes, MK15 8BA or [e-mail].