Group Employee Relations Manager

Maria Mallaband Care Group; Pudsey; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading care provider in the UK is looking for an experienced Employee Relations (ER) specialist to join their team. This role involves working with a people-centric HR Director to enhance ER policies and deliver operational excellence. The ideal candidate will have a strong background in people management, excellent communication skills, and a passion for fostering valuable team dynamics. This position offers various benefits including flexible working patterns and a company-funded health program.

Benefits

Company funded health plan

Discounts across multiple retailers

Pension Scheme

Flexible working hours

Cycle to work scheme

Service recognition

Qualifications

• Demonstrable track record of operating and leading an HR team.
• Experience in managing internal/external business relationships.
• Experience in a CQC environment desirable but not essential.

Responsibilities

• Develop and establish effective ER policies and procedures.
• Coach and support line managers in ER activities.
• Drive colleague engagement and minimize ER cases.

Skills

People management

Excellent communication skills

Operational excellence

Interpersonal skills

Change management

Tools

Microsoft Office

Job description

If you are an experienced ER specialist with exposure to people management and want to work with a forward thinking, people centric HR Director who genuinely believes that our people are our greatest assets, then this role will definitely be of interest to you.

Maria Mallaband have a truly exciting and rewarding opportunity for you to join our team who, with your help, can further build on their standards of excellence. We pride ourselves on doing things to the highest standards and we are looking for innovative people who embrace change and want to be part of something great!

Responsibilities :

• Working in conjunction with the wider HR team
• Develop and establish effective ER policies, procedures and guidance.
• Deliver group wide ER operational excellence through coaching, guiding and supporting line managers and HR teams with all ER related activities.
• Demonstrate a hands‑on approach to all day‑to‑day activities.
• Inspire HR and wider teams to create an environment which drives colleague engagement and minimises ER cases.
• Define and Interpret MI to establish effective reporting, tracking and logging of all ER cases.
• Continuously works with employment lawyers and specialists to mitigate all financial and business risks.
• Keep abreast of all employment legislative changes and ensure compliance at all times.
• Inspires HR teams and direct reports to achieve personal development growth within their roles.

What we’ll need from you :

• A demonstrable track record of operating and leading an HR team.
• Experience of supporting all internal and external business relationships.
• Demonstrate operational excellence of championing and supporting change in a growing business.
• Experience in operating within a CQC environment desirable but not essential
• Understand the importance of corporate social responsibilities in all decision making
• Competent working knowledge of all system based tools, including Microsoft Office
• Possesses a strong management presence, with communication and interpersonal skills that inspire and motivate teams.
• Build and nurture positive relationships.
• Is a positive disruptor, challenging existing thinking, generating new ideas, and owning own decisions.
• Authentic management style, focused on enabling others to develop and learn.

Benefits

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24 / 7 virtual GP access plus more for you and up to 4 children
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• Pension Scheme with Royal London
• Flexible working patterns
• Cycle to work scheme
• Service recognition

Training support and development opportunities

• Benefits require completion of a 12‑week probationary period before they can be accessed.
• Benefit subject to deduction not taking colleague below National Living Wage
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership
• 25 days holiday with the option to purchase more