Grill Assistant - 15 hours

Dakota Hospitality Limited (Dakota Hotels); Motherwell; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality group located in Motherwell is seeking an enthusiastic Restaurant Waiter/Waitress to deliver exceptional service. This role primarily involves evening shifts and is suitable for those with daytime commitments. The ideal candidate should have at least 1 year of hospitality experience, be able to serve alcohol, and demonstrate a passion for guest service. Join a positive culture and enjoy benefits like discounts and professional development opportunities.

Benefits

Special discounts on stays and dining

Access to Employee Assistance Program

Meals on duty and uniforming

Bonuses for referrals

Qualifications

• At least 1 year working experience, ideally in a hospitality environment.
• Willing and able to pour, serve and sell alcohol.
• Flexible with shift patterns and available for business needs.
• Must have effective communication skills.

Responsibilities

• Carry out the role of section waiter/waitress, providing table service.
• Offer personalized dish and beverage recommendations.
• Collaborate with the Bar and Kitchen team.
• Maintain comprehensive knowledge of food and beverage menu options.

Skills

Outgoing personality

Effective communication

Ability to work at pace

Attention to detail

Job description

Dakota Hotel based in Dakota Eurocentral are seeking an outgoing individual with waiting experience for the role of Restaurant Waiter / Waitress to deliver exceptional service to our guests. Working predominantly evening shifts, this role is ideal for individuals who may have day‑time commitments.

Our location, Parklands Ave, Motherwell ML1 4WQ, is just off the M8 motorway in Maxim Business Park at the Eurocentral Junction. We are a 92‑bedroom boutique hotel boasting a destination Bar & Grill restaurant and a newly built wedding events space. The venue is easily accessible by car with complimentary parking for both employees and guests, and there are frequent CityLink 900 bus services only 20 minutes from Buchanan St Bus Station.

CONTRACT AND PAY RATE

• The role carries a permanent contract with typical hours of 15 hours per week.
• Pay rate is national minimum wage plus tronc payments of at least £1.50.

PRIMARY ROLE RESPONSIBILITIES

• Carry out the role of a section waiter/waitress, providing table service, taking guest orders and running large trays of food to guest tables.
• Provide the highest levels of guest service, offering personalised dish and beverage recommendations, and delivering a memorable dining experience.
• Work closely with the Bar and Kitchen team to ensure the effective flow of communication.
• Have a comprehensive knowledge of food and beverage menu options to enhance the guest experience.

BENEFITS

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

• Special discounts on stays and dining at any Dakota
• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our in‑house Mental Health Champions
• Additional holiday day on the first anniversary of your employment
• Family‑friendly flexible working options
• Meals on duty and uniforming
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in‑house Apprenticeships

Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a growing UK‑based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester and Newcastle with Manchester Airport coming soon and more in our pipeline.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard‑working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last six years in a row. We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UK for the last two years, where our inclusive culture was spotlighted.

As recent winners of The Cateys ‘People Team of the Year’, we have award‑winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for five consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

• At least 1 year working experience, ideally in a hospitality environment.
• Willing and able to pour, serve and sell alcohol.
• Ability to work at pace and be physically active for the duration of your shift.
• Be an outgoing personality with effective communication skills.
• An enthusiastic individual who will promote our culture of positivity.
• Be task‑oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

APPLY

Please send us your up to date CV.

For more information on our luxury hotel, visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota – we’d love to hear from you!