Graduate Sales & Order Processing

Pure Staff - Head Office - Permanent; Wrexham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A staffing agency in Wrexham seeks a Sales Administrator to manage inbound sales calls and support order processing. Ideal candidates will have experience in a sales environment or be recent graduates eager to start a career. Candidates should possess excellent communication skills and be proficient in MS Office. Responsibilities include handling customer queries, managing order progress, and building strong client relationships. Training will be provided to meet job requirements.

Qualifications

• Experience in a sales admin role or recent graduate looking to start a career.
• Proficient in MS Office with strong organisational skills.
• Ability to build relationships effectively and communicate well.

Responsibilities

• Handle inbound sales calls and process orders.
• Chase and check orders' progress with Purchasing/Sales.
• Support sales operations with order and invoice processing.

Skills

Communication skills

Time management

Organisational skills

Building relationships

Education

One year in an admin role or recent graduate

Tools

HubSpot

MS Office

Job description

Duties

• Handling inbound (sales) calls, taking orders and responding to queries from customers
• Chasing and checking progress of orders, working closely with Purchasing / Sales
• Manager supporting sales operations to help process orders, invoices, etc
• Following leads given by the external sales team
• Building long lasting client relationships
• Exceptional communication skills and closing a sale over the phone
• Any other job when and as required by Purchasing and Sales Manager
• To log customer complaints and process as necessary

Qualifications

• At least one year's work experience in an admin role within a sales environment OR as a Graduate looking to embark into a new career path
• Cold calling and logging calls made
• Knowledge of HubSpot would be advantageous
• Able to build and maintain good relationships with peer group, colleagues, customers, suppliers
• Excellent communication skills, with good time management and organisational skills
• Reliable and hardworking, proficient in MS Office
• Confident using the telephone to resolve progression of opportunities and customer issues
• Must be flexible with working hours
• Full training and guidance will be given to fulfil the duties above.