Graduate National Account Manager - Care And Education

High Profile Resourcing Ltd; East Midlands; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment firm is seeking a Graduate National Account Executive in the Care & Education Sector. You'll collaborate with the National Key Account Manager to manage major client relationships and support project coordination. The ideal candidate is adaptable, a strong communicator, and comfortable with frequent travel. A degree in business or related fields is preferred, and you will gain valuable experience in account management within a growing organization.

Qualifications

• Strong communicator comfortable speaking with various stakeholders.
• Adaptable and proactive in handling challenges.
• Commercially curious with a keen interest in business growth.
• Resilient and professional in demanding situations.
• Organized and comfortable with data reporting.
• Open to frequent national travel.

Responsibilities

• Support the National Key Account Manager managing major clients.
• Act as day-to-day contact for client queries and service issues.
• Conduct site visits to support installations and projects.
• Liaise with internal teams and customers to keep projects on track.
• Analyze data, produce reports, and identify growth opportunities.
• Attend regular review meetings with clients.

Skills

Strong communication skills

Adaptability

Commercial curiosity

Resilience

Organizational skills

Confidence with Excel

Education

Degree in business, marketing, or technical fields

Job description

Overview

Graduate National Account Executive - Care & Education Sector (Up to £35,000 + Company Car). Field-based with frequent national travel - Home-based when not on site. Permanent, Full-time.

What You'll Be Doing

• Supporting the National Key Account Manager to manage a portfolio of major care and education clients (representing thousands of sites).
• Acting as the day-to-day contact for client queries, service issues, and updates.
• Conducting site visits and surveys - taking measurements, photos, and videos to support new equipment installations and projects.
• Liaising with internal service teams, suppliers, and customers to keep projects on track.
• Gathering and analysing data, producing reports, and identifying opportunities for growth.
• Attending regular review meetings with clients and occasionally stepping in to represent the team.
• Being flexible to travel nationally (including overnight stays when needed).

Who We're Looking For

• A strong communicator - comfortable speaking with everyone from kitchen staff to CEOs.
• Adaptable & proactive - able to handle shifting priorities and unexpected challenges.
• Commercially curious - interested in how businesses grow and keen to spot opportunities.
• Resilient & professional - able to handle demanding situations with empathy and assertiveness.
• Organised & data-friendly - confident with Excel and reporting (or keen to learn).
• Mobile & flexible - happy with frequent travel and occasional overnight stays.

Ideal Background

• Degree (or equivalent experience) - business, marketing, or technical fields a bonus.
• Placement year or work experience in service, equipment, or FMCG industry is advantageous.
• Experience in customer-facing roles, project coordination, or field-based service is desirable but not essential.

Working Hours & Location

• Standard hours: 08:30 - 17:00, but flexibility is key (some days will be longer when travelling).
• Home-based when not on client sites.
• Expected to attend HQ in Luton approximately one day per week (unless required on-site elsewhere).

What's in It for You

You'll be joining a growing, ambitious business with major national accounts and exciting expansion plans. You'll have the chance to learn every aspect of account management - from service to new equipment projects - in a collaborative, supportive environment where no two days are the same.