GP Receptionist

NHS; Wednesbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Wednesbury is seeking a receptionist to manage day-to-day operations. The role involves answering phones, greeting patients, filing medical records, and providing administrative support to a busy practice team. Candidates should have experience with IT and a welcoming demeanor. Training will be provided for specific tasks, and flexible working hours may be necessary to accommodate practice needs. This is a great opportunity for individuals looking to support healthcare delivery in a collaborative environment.

Qualifications

• Experience within IT.
• Experience in face to face contact with patients.
• Experience in answering telephones politely.

Responsibilities

• Answering telephone and making appointments.
• Receiving and greeting patients with a polite attitude.
• Filing and scanning patient medical records.
• Providing administrative support to the reception team.
• Attending practice meetings and training.

Skills

Experience in face to face contact

Polite telephone answering

IT experience

Job description

This position is a reception job, working within a team. Mainly covering day to day reception work on a rota basis.

Main duties of the job

Answering telephone

Making appointments

Receiving patients - greetingpatients with a polite attitude

Filing patient medical records

Scanning and attaching patient information

Completion of forms and other office paperwork

Provide administration support to reception practice team

Use of computer system to access patient medical records and otherinformation

Use of photocopier

Training

Assisting Doctors with patients as required (only when a DBS has beenreceived)

Attend practice meetings as necessary

Reading practice policies and Alerts

DBS Check

About us

We are a GP practice located within the Wednesbury area, we have 2 registered GP's, We have a good working team, with all staff working together to keep the practice running.

Job responsibilities

Answering telephone

Making appointments

Receiving patients - greeting patients with a polite attitude

Filing patient medical records

Scanning and attaching patient information

Completion of forms and other office paperwork

Provide administration support to reception practice team

Use of computer system to access patient medical records and other information

Use of photocopier

Training

Assisting Doctors with patients as required (only when a DBS has been received)

Attend practice meetings as necessary

Reading practice policies and Alerts

DBS Check

Reception staff will be required to cover for other staff members during holidays, sickness etc.

Reception staff may be required to carry out other admin duties where necessary training will be given where needed

Reception Hours of work may change to accommodate the needs of the practice

Person Specification

Experience

• Experience within IT
• Experience in face to face contact
• Experience in answering telephones in polite manner