GP Receptionist

The Surgery; Warrington; On-site; GBP 18,000 - 22,000; Part time

Job summary

A local GP practice in Warrington is seeking a friendly and motivated receptionist/administrator to join their supportive team. This part-time position involves direct patient interaction, managing appointments, and handling administrative duties. Ideal candidates will have experience in a GP practice, possess strong communication skills, and be familiar with the EMIS web system. The practice ensures a welcoming environment with a focus on patient care and team collaboration. This role is essential for coordinating patient services in a busy healthcare setting.

Qualifications

• Previous experience of working in a GP practice or similar environment.
• Reliability and punctuality are essential.
• Must be an experienced user of EMIS.

Responsibilities

• Dealing with patients, in person, over the phone and online.
• Handling prescription requests and queries.
• Booking appointments for patients.

Skills

Interpersonal skills

Organizational skills

Customer service

Education

GCSE grade A to C in English and Maths

Tools

EMIS web clinical system

Job description

***This position is not eligible for visa sponsorship****

We are a small practice in Warrington and pride ourselves on always endeavouring to help our patients as best we can.

We are looking friendly and motivated person to join our team as a receptionist/administrator at our busy GP practice

We have a welcoming and supportive team of clinicians and admin staff with a low staff turnover.

The ideal candidate should have previous experience of working in a GP practice or similar environment. They will fit into to the existing reception team and support the clinicians and colleagues.

Main duties of the job

• Dealing with patients, in person, over the phone and via online services
• Prescription requests and queries
• Appointment booking
• Liaising with hospitals and community services
• Inviting patients for reviews, screening, health checks
• Typing referral letters

About us

Our practice team is made up of 2 GP Partners, a Salaried GP, a nurse, Practice Manager and five receptionists.

We use EMIS web clinical system.

Job advertised - part time - 25.5 hours position.

Job responsibilities

To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

Person Specification

Qualifications

• GCSE grade A to C in English and Maths.
• Reliability.
• Experience of working in a GP practice.
• EMIS -experienced user.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.