GP Practice Receptionist & Admin Specialist

NHS; Bolton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A well-established GP surgery in Bolton is seeking a friendly and reliable Receptionist/Administrative Assistant. This full-time position requires excellent customer service skills and a commitment to patient care. The successful candidate will manage patient appointments, handle enquiries, and support clinical staff. Full training is provided to all applicants. The role is conducted within a supportive team environment focused on delivering high-quality care.

Benefits

Training and development opportunities

Supportive team environment

Qualifications

• Strong customer service skills with a friendly demeanor.
• Effective verbal and written communication abilities.
• Organizational skills to manage tasks effectively.

Responsibilities

• Welcoming and assisting patients in a courteous manner.
• Booking and amending appointments using clinical systems.
• Managing patient enquiries confidentially and professionally.
• Processing prescriptions and medical documentation.
• Providing administrative support to clinicians.
• Ensuring a tidy and organized reception area.

Skills

Customer service

Communication

Organizational skills

Empathy

Education

GCSE Grades A - C in English and Maths

Tools

Clinical systems

Microsoft Office

Job description

A well-established GP surgery in Bolton is seeking a friendly and reliable Receptionist/Administrative Assistant. This full-time position requires excellent customer service skills and a commitment to patient care. The successful candidate will manage patient appointments, handle enquiries, and support clinical staff. Full training is provided to all applicants. The role is conducted within a supportive team environment focused on delivering high-quality care.