GP Dispenser

NHS; Northampton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare practice in Northampton is seeking a part-time dispensary team member to provide an efficient dispensing service. Responsibilities include handling patient enquiries, preparing medications, and maintaining dispensary standards. Strong customer service skills and relevant education are essential. This role offers a flexible schedule of 25 hours per week, with a salary between £12.80 and £13.29 per hour.

Benefits

Free onsite parking

NHS pension scheme

5 weeks + Bank Holidays pro rata annual leave

Qualifications

• Experience of handling confidential information and data.
• Experience of working within a GP Surgery or other healthcare environment.
• Ability to work professionally at all times.

Responsibilities

• Deal with patient enquiries by telephone or in person.
• Prepare medications for dispensing as per prescriptions.
• Maintain confidentiality and follow practice procedures.
• Operate efficient stock control appropriate to needs.

Skills

Customer Service Skills

Handling confidential information

Using SystmOne

Education

Good standard of education

NVQ2 for Dispensing Doctors or BTEC equivalent

Job description

Moulton Surgery is a NHS general practice that hasbeen in existence for over 100 years.Our aim is to provide a traditional style of personal, accessible,family medical practice delivering high quality evidenced based care in an environmentthat encourages innovation. We have astrong team to provide this.

You will be working as part of our dispensary team, helping to provide an efficient and professional dispensing service in line with practice policies and procedures. You will help ensure patient needs are met in a timely and efficient manner, providing excellent customer service

This is a parttime post of 25 hours per week. We are looking for someone to work:-

Monday - 1pm - 630pm

Tuesday - Off

Friday 1pm - 6pm

The core hours of the Practice are Monday Friday 8am - 6.30pm.

Flexibilityto cover additional hours during busy periods or when colleagues are on leaveis essential.

Main duties of the job

The role entails dealing with patient enquiries face-to-face and by telephone. In line with our Standard Operating Procedures, you will be preparing repeat prescriptions and dispensing medication to our dispensing patients at Moulton Surgery. You will also assist with stock control and reordering of stock for the dispensary.

This is a demanding and challenging position in a constantly changing health environment. You will play an integral part in managing dispensing workloads accurately and safely and ensuring high standards of dispensing practises are upheld and delivered each day.

About us

14,200 patients, Semi-rural, low deprivation, dispensing,high QoF achievement, CQC Good rating

Branch surgery at The University of Northampton with a largestudent population

Strong social prescribing and wellbeing ethos

SystmOne

Supportive clinical team of 5 Partners, 2 ANP, 4 Practice Nurses, 1 HCA. Excellent non-clinical team, and a range of PCN ARRSstaff to include 3 Physiotherapists, Clinical Pharmacists, PharmacyTechnicians, Paramedic, Safeguarding Co-Ordinator, Social Prescribers

Invest in the future workforce and, as a training practice,provide learning and development opportunities for nurse/medical students andGP trainees

Estates Business case being submitted for new Health andWellbeing Surgery

5 weeks + B/H pro rata annual leave, NHS pension scheme,free onsite parking

Job responsibilities

Job Responsibilities:

• Deal with patient enquiries either by telephone or in person.
• Liaise with patients, doctors, nurses and other practice staff.
• Liaise with district and community staff.
• Maintain a high level of confidentiality at all times.
• Follow directions for all tasks as set out in the procedures, protocols and standard operating procedures.
• Carry out general housekeeping in dispensary, including floor cleaning and wiping work surfaces and cupboards.
• Prepare medications for dispensing as per prescriptions.
• Hand out dispensed medications and scripts, ensuring back of script is completed correctly.
• Advising patients about pre-payment of prescriptions, providing information regarding eligibility for exemption and how to apply for exemption certificates
• Collect and record any fees due.
• To promptly forward all invoices and dispensary related correspondence to the practice manager according to practice policy.
• Record private scripts.
• File processed scripts.
• Write up legal records i.e. controlled drugs.
• Report any errors in dispensary to lead GP and Practice Manager.
• To operate efficient stock control appropriate to the needs of the practice, with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock.
• Checking expiry dates on medications and ensuring proper storage conditions are observed when stock rotating.
• Endorse prescriptions ready for submission to PPA each month. Prepare end of month paperwork for submission to PPA.
• Deal with patient returns, recording as necessary. Deal with out of date items in line with process.
• To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.
• To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and is in good working order.
• To take prompt action in response to any drug alert bulletins that may be received from time to time.
• To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook/record on Clarity Team Net.
• To maintain full and accurate records of all dispensing transactions, incorporating the use of computers when available and appropriate.
• Be aware of dispensary security at all times.
• Carry out medication reviews as appropriate.
• Work in a professional manner at all times.
• Work with the team and practice manager to conform to the standards in the Dispensing Services Quality Scheme.
• Being pro-active in suggesting and developing new initiates to improve the dispensary.
• Prioritising tasks and working under own initiative.
• Duties may be varied from time to time under the direction of the Practice Manager, dependent on current and evolving practice workload and staffing levels.

Person Specification

Experience

• Customer Service Skills
• Experience of handling
• confidential information and
• data.
• Using Systm One (Clinical
• database)
• Experience of working within a
• GP Surgery, other healthcare
• environment or dispensary

Qualifications

• Good standard of education
• NVQ2 for Dispensing Doctors
• or BTEC equivalent
• qualification in Dispensing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£12.80 to £13.29 an hourOvertime available