Governance Manager - Elizabeth Finn Homes

Elizabeth Finn Homes Ltd; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent care provider in Greater London is looking for a Governance Manager to coordinate business process audits, oversee health and safety services, and develop business continuity plans. The ideal candidate will have experience managing risk approaches and improving operational efficiencies. This role offers an enriching work environment guided by strong values of compassion and inclusion, with comprehensive benefits including a fully paid induction program, flexible hours, and wellness initiatives.

Benefits

Fully paid induction programme

Enhanced pay for family leave

Flexible hours

31 days holiday per year plus Bank Holidays

Group pension plan

Healthcare and cash plan schemes

Occupational sick pay

Wellbeing support initiatives

Free Blue Light card

Cycle to work scheme

Long service awards

Continuous learning and development opportunities

Free DBS check

Qualifications

• Experience in coordinating business process audits.
• Knowledge of compliance and health & safety standards.
• Ability to propose efficiency improvements.

Responsibilities

• Coordinate business process audits across departments.
• Oversee external health and safety services.
• Support management of risk management approaches.
• Handle complaints and investigations for resolutions.
• Develop and implement business continuity plans.

Job description

Overview

We have a dedicated and well‑trained Head Office team supporting an excellent standard of person‑centred care for our residents. As a Governance Manager joining our diverse team who are proud of the difference we make to our residents you will:

Responsibilities

• Coordinate and carry out a range of business process audits with relevant department leads across the organisation including financial accountability, management of people, compliance with food safety standards and ensuring a safe working environment.
• Provide day‑to‑day oversight of our external health and safety partner, working with them to ensure an appropriate and tailored service is provided across our care home group in the areas of risk assessments and safety.
• Act as our internal expert to provide support and oversight to contractors and home teams when appropriate.
• Support the Finance Director in the management, updating and reporting on a range of risk management approaches that apply to the organisation.
• Oversee a range of complaints and compliments that are received, co‑ordinating or completing investigations and proposing resolutions as appropriate with relevant department leads.
• Propose ways to improve efficiency and safety through recommendations to the SMT and Directors.
• Lead on the development and implementation of business continuity plans across the group.
• Support the preparation of papers for a variety of board committees and meetings particularly that relate to health, safety, business processes and business audit compliance.
• Implement a range of learning solutions to increase knowledge and confidence across the organisation in health & safety with support from L&D colleagues and our external health and safety partner.

Our Values

Elizabeth Finn is a leading care provider providing exceptional care throughout our eight prestigious care homes. Our company values are Bring Love, Inspire More, Act with Purpose and Welcome All.

We are committed to recruiting people from a variety of backgrounds with different lived experiences to ensure the environment for our staff and the offer to our residents is as considered and inclusive as possible. Our values guide us in how we work and push us to be a compassionate and caring care provider.

Benefits

• Fully paid induction programme
• Enhanced pay for family leave
• Flexible hours
• 31 days holiday per year plus Bank Holidays
• Group pension plan with option to join the more generous scheme with a 9% employer contribution on a salary sacrifice basis
• Opportunity to join company healthcare and cash plan schemes
• Occupational sick pay after probation
• Wellbeing support through various initiatives including an employee assistance programme with free counselling and Mental Health First Aiders
• Free Blue Light card – provides members with thousands of amazing retail discounts
• Cycle to work scheme
• Long service awards
• Apprenticeships, continuous learning and development, professional development and study support opportunities
• Free DBS (if required) unless leaving during probation

Safeguarding and Equality

In the process of recruitment, selection and appointment, Elizabeth Finn Homes implement a range of procedures and actions including Police/Enhanced DBS Checks to ensure our employees, residents and everyone is safeguarded, and abuse is prevented. This is in line with our company values, which are Bring Love, Inspire More, Act with Purpose and Welcome All.

Criminal record checks: As this role involves a regulated activity, successful applicants will undertake an enhanced DBS check, with barred lists check, and any offer of employment will be dependent on a satisfactory outcome. Having a criminal record will not necessarily bar a person from working for us, this will depend on the circumstances and background of any record.

Equality, Diversity, Inclusion and Belonging: Elizabeth Finn strives to treat all staff equally and be a diverse and inclusive workplace, where everyone can be themselves and everyone accepts each other's differences. Our ambition is to ensure equality and celebrate diversity, working together to create an inclusive workplace, which attracts, nurtures and retains the best people.

Elizabeth Finn Homes do not currently provide sponsorship, but we welcome applications from those who have the right to work in the UK.