Golf Services Attendant - Epsom, Surrey

Royal Automobile Club; Epsom; On-site; GBP 40,000 - 60,000; Full time

Job summary

An exclusive private members club in Epsom is seeking a Golf Services Attendant. This role entails managing members' golf equipment, facilitating rentals, and ensuring the upkeep of golf facilities to enhance members' daily experiences. Ideal candidates should possess general golf knowledge, excellent customer service skills, and a valid driver's license. Join a prestigious team and enjoy benefits like a 40-hour week with paid overtime and free meals on duty.

Benefits

40-hour week with paid overtime

Free meals on duty

Paid birthday day off

Free shuttle bus from Epsom station

Perkbox discount scheme

European RAC cover

Interest-free season ticket loan

Staff uniform

Generous pension

Employer-paid health cash plan

24/7 Employee Assistance Programme

Responsibilities

• Coordinate handling of members' golf equipment, including rentals.
• Ensure upkeep of golf facilities and report any damages.
• Support golf reception and other service areas as needed.
• Maintain presentation of electric golf carts for the Club.

Skills

General Golf knowledge

Health & Safety / First Aid

Customer service background

Time management

Flexibility

Problem solving

Organisational skills

Valid driver's license

Job description

Golf Services Attendant – Epsom, Surrey

6 month Fixed Term Contract

The Royal Automobile Club is an exclusive world‑class private members club, with 2 stunning clubhouses in London and Epsom.

Providing a first‑class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.

Basedin Epsom, working 5 days over a 7 day period.

Benefits of working at the Royal Automobile Club : *

• 40‑hour week with paid overtime
• Free meals on duty
• Paid birthday day off
• Free shuttle bus from Epsom station
• Perkbox discount scheme
• European RAC cover
• Interest‑free season ticket loan
• Staff uniform
• Generous pension
• Employer‑paid health cash plan
• 24 / 7 Employee Assistance Programme

Purpose of the role : *

To provide a variety of golf‑specific services to golfers at Woodcote Park, ranging from the care of member equipment to the upkeep of golf facilities.

The key purpose is to enhance the daily experience of members by providing both informative and physical assistance where necessary.

A great attendant can anticipate the needs of their members prior to arrival, assisting to manage daily expectations and ensure a smooth journey from arrival to departure.

Responsibilities : *

• To coordinate the daily handling of members’ golf equipment. Both daily use and that stored with the Club.
• To facilitate the rental of equipment, for all those requiring these services. The attendant will be able to manage the available inventory, whilst anticipating member requirements.
• Ensure the rental equipment is used appropriately and any misuse is actively reported for the purposes of Health and Safety.
• Ensure the daily upkeep of golf facilities and both report and problem‑solve any damages that need a remedy.
• Provide support to golf reception and other golf service areas that may need daily support.
• Provide support to the golf services coordinator to ensure the daily experience of groups, societies and other related bookings.
• To support the golf administration manager in successfully running the club’s fixtures.
• Ensure the daily upkeep of club facilities, such as the locker rooms, concierge, practice area, shoe cleaning station and club / trolly storage.
• Ensure the daily presentation of electric golf carts, to reflect the image and reputation of the Club

About you : *

• General Golf knowledge and how the game is played
• Health & Safety / First Aid
• Customer service background (hospitality or other relatable industry)
• Time management
• Flexibility
• Problem solving
• Organisational skills
• Valid driver's license

Club Values : *

• HEARTS*
  • Heritage - Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club
  • Excellence - Excellence is not an achievement; it is something we strive for every day.
  • Accountability - Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism.
  • Respect - Showing consideration and understanding to our members and colleagues.
  • Trust – Acting with fairness, honesty and integrity.
  • Sustainability – Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation.

Please visit our website for more information about our Club Vision and Values

What to expect : *

• All applications will be reviewed
• Immediate interview dates available
• The full job description is available upon request ahead of an interview.