Global Quality Claims Engineer – Semiconductor

Atlas Copco; Eastbourne; On-site; GBP 45,000 - 60,000; Full time

Job summary

A global engineering company in Eastbourne is seeking a Quality Claims Engineer to enhance customer support for their Semiconductor Divisions. This essential role involves quality investigations and collaboration with international teams to improve service levels. The ideal candidate holds a relevant degree and possesses significant experience in quality-driven environments. The position offers a dynamic work culture, emphasizing lifelong learning and career growth.

Benefits

Culture of trust and accountability

Lifelong learning and career growth

Comprehensive compensation and benefits

Health and well-being

Qualifications

• Must be a good communicator with fluency in spoken and written English.
• Experience in a regulated, compliance-driven industry is essential.
• Experience in project management or quality management roles would be beneficial.

Responsibilities

• Provide customer support interface for technical support activities.
• Work with technical support team to ensure high customer experience.
• Chair meetings to update on ongoing investigations.

Skills

Communication

Project Management

Data Analysis

Customer Support Process Improvement

Education

Bachelor's or Master's degree in Scientific or Engineering discipline

Job description

A global engineering company in Eastbourne is seeking a Quality Claims Engineer to enhance customer support for their Semiconductor Divisions. This essential role involves quality investigations and collaboration with international teams to improve service levels. The ideal candidate holds a relevant degree and possesses significant experience in quality-driven environments. The position offers a dynamic work culture, emphasizing lifelong learning and career growth.