Global Partner Success Leader (Hybrid) | SaaS Growth

IFS; City Of London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

A global enterprise software company in London is seeking a Partner Success Lead to oversee and optimize the partner experience globally. The role involves leading a team of Partner Success Managers, driving partner performance and engagement, and ensuring alignment with company goals. Candidates should have over 10 years of experience in partner management with a focus on strategic relationships. This role offers hybrid work opportunities and a chance to make a significant impact in a diverse environment.

Qualifications

• 10+ years of experience in partner management or customer success.
• 5+ years in leadership roles.
• Experience managing strategic partner relationships in SaaS, Tech, IT.

Responsibilities

• Own the global partner success strategy aligned with company objectives.
• Lead a global team of Partner Success Managers to drive growth and satisfaction.
• Build strong relationships with key partners.

Skills

Leadership

Communication

Analytical mindset

Team management

Conflict resolution

Education

Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred)

Job description

A global enterprise software company in London is seeking a Partner Success Lead to oversee and optimize the partner experience globally. The role involves leading a team of Partner Success Managers, driving partner performance and engagement, and ensuring alignment with company goals. Candidates should have over 10 years of experience in partner management with a focus on strategic relationships. This role offers hybrid work opportunities and a chance to make a significant impact in a diverse environment.