Global O2C Quality & Analytics Leader (Remote-Friendly)

Informa Plc; Colchester; On-site; GBP 45,000 - 55,000; Full time

Job summary

A global knowledge company is seeking a performance manager in Colchester. The role focuses on driving operational excellence, developing quality frameworks, and optimizing team efficiency. Candidates should have strong analytical skills and expertise in performance data analytics. Additionally, leadership capabilities and the ability to present complex findings clearly are essential. Enjoy a collaborative culture and a flexible work environment with extensive benefits.

Benefits

25 days annual leave

Flexible working arrangements

Career development opportunities

Private medical cover

ShareMatch scheme

Qualifications

• Relevant experience in performance management, quality assurance, or business analytics.
• Experience in using an ERP system, preferably SAP or Oracle.
• Advanced Excel skills including advanced formulae and Power Queries.
• Experience with using Power-BI.

Responsibilities

• Drive operational excellence through data-driven performance management.
• Develop quality frameworks and optimize team efficiency.
• Produce comprehensive global reporting to identify trends.
• Establish reporting frameworks supporting strategic decision-making.

Skills

Analytical skills

Data interpretation

Leadership

Communication

Problem-solving

Education

Experience in performance management or business analytics

Tools

SAP

Oracle

Power-BI

Power Automate

Advanced Excel

Job description

A global knowledge company is seeking a performance manager in Colchester. The role focuses on driving operational excellence, developing quality frameworks, and optimizing team efficiency. Candidates should have strong analytical skills and expertise in performance data analytics. Additionally, leadership capabilities and the ability to present complex findings clearly are essential. Enjoy a collaborative culture and a flexible work environment with extensive benefits.