Global Financial Crimes Specialist – Proficiency Coach

Bank of America; Belfast; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial institution in Belfast is looking for a Global Financial Crimes Specialist – Proficiency Coach. This role focuses on end-to-end investigations related to financial crimes. Responsibilities include reviewing complex investigations and providing coaching to enhance case quality. Candidates must have relevant experience, a Bachelor's degree, and proficiency in Microsoft Excel. The company offers competitive benefits including private healthcare and a pension plan.

Benefits

Private healthcare for you and your family

Competitive pension plan

20 days of back-up childcare

Flexible benefits options

Access to emotional wellbeing helpline

Access to gyms and wellbeing apps

Charitable donation matching

Volunteer opportunities

Qualifications

• Robust relevant business and functional experience.
• Prior anti-money laundering / financial crimes investigation experience.
• Knowledge of AML typologies.

Responsibilities

• Review and analyze investigations to ensure quality metrics are met.
• Submit Activity Intelligence Reports to regulators.
• Manage and report potential operational risks.

Skills

Coaching

Fraud Management

Quality Assurance

Regulatory Compliance

Investigation Management

Policies, Procedures, and Guidelines Management

Risk Management

Issue Management

Reporting

Written Communications

Education

Bachelor's degree or equivalent work experience

Tools

Microsoft Excel

Job description

Job Description

Job Title: Global Financial Crimes Specialist – Proficiency Coach

Corporate Title: up to VP

Location: Belfast

Company Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi‑faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Join Us in Belfast – A City of Opportunity and Innovation

We’re thrilled to announce the opening of our new office in Belfast—a vibrant, fast‑growing hub for financial services and technology, and a strategic addition to Bank of America’s global footprint. This expansion underscores our commitment to investing in talent and driving innovation across the UK and Ireland.

Our new offices at City Quays are in the heart of a city celebrated for its rich history, dynamic culture, and thriving business community. Whether you’re local or considering relocation, you’ll find a welcoming environment, an excellent quality of life, and the opportunity to help shape the future of banking.

About Bank of America in Belfast

Bank of America is one of the world’s leading financial institutions, powered by approximately 213,000 talented employees worldwide. Our new Belfast facility will strengthen our business continuity planning and risk management capabilities while reinforcing the expertise and value delivered across our global teams. We’re committed to creating up to 1,000 new roles, starting with positions in Global Anti‑Money Laundering Operations and Global Financial Crimes Compliance. These teams will focus on critical areas such as client due diligence, quality assurance, and regulatory compliance support—key functions that safeguard the integrity of the international financial system.

Job Description

This job is responsible for performing end‑to‑end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include reviewing routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. Job expectations include providing coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented.

Responsibilities

• Reviews, analyses, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics
• Reviews Activity Intelligence Reports (AIRs) in a timely and accurate manner for submission to regulators and/or law enforcement
• Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front‑Line Units (FLU) to resolve investigations
• Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role
• Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures

Required Qualifications

• Robust relevant business and functional experience
• Degree required: Bachelor's or equivalent work experience.
• Prior anti‑money laundering / financial crimes investigation experience in a financial institution or government position, as well as relevant experience of AML/Compliance and or knowledge of AML typologies.
• Proficiency in Microsoft Excel is needed.

Desired Qualifications

• Additional technical/functional experience (e.g., Industry type): Financial Services and/or related government entity
• Certifications: ACAMS – Association of Certified Anti‑Money Laundering Specialists
• Knowledge of global markets, global banking and investment banking businesses and products, and related financial crimes risks
• Ability to analyse large amounts of data, intelligence, and information to detect suspicious activity

Skills

• Coaching
• Fraud Management
• Quality Assurance
• Regulatory Compliance
• Investigation Management
• Policies, Procedures, and Guidelines Management
• Risk Management
• Issue Management
• Reporting
• Written Communications

Benefits of working at Bank of America

UK

• Private healthcare for you and your family
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back‑up childcare including virtual tutoring and 20 days of back‑up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, and virtual GP services
• Access to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause and pregnancy & parenthood
• Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind‑set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio‑economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form https://bac.avature.net/belfast

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.