Global CX Strategist for B2B Marketing

Boston Consulting Group; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading consulting firm in Greater London seeks a Customer Experience Senior Specialist to enhance marketing strategies through customer experience principles. The ideal candidate will have 3-5 years of B2B marketing experience and will collaborate with global teams to implement customer journeys, lead generation campaigns, and ensure impactful marketing strategies align with business goals. The role requires excellent project management skills and a creative approach to audience engagement.

Qualifications

• 3-5 years of experience in B2B marketing, customer experience, campaign strategy, or related field.
• Experience in creative campaign planning, persona and CX-driven marketing.
• Excellent project management and organizational skills.

Responsibilities

• Support the development and execution of customer experience strategies.
• Conduct targeted persona research and collaborate across teams.
• Design and implement lead generation and nurture campaigns.

Skills

B2B marketing

Customer experience

Campaign strategy

Project management

Creative thinking

Communication skills

Education

Bachelor's degree

Tools

CRM Dynamics

Wrike

Marketo

Tableau

Job description

A leading consulting firm in Greater London seeks a Customer Experience Senior Specialist to enhance marketing strategies through customer experience principles. The ideal candidate will have 3-5 years of B2B marketing experience and will collaborate with global teams to implement customer journeys, lead generation campaigns, and ensure impactful marketing strategies align with business goals. The role requires excellent project management skills and a creative approach to audience engagement.