Global Conversion Operations Director — Remote

UniQuest; Remote; GBP 70,000 - 100,000; Full time

Job summary

A global education services provider is looking for a strategic leader to oversee their Conversion Services operations. As the Director, you will lead global teams, enhance operational efficiency, and ensure high-quality student interactions. The ideal candidate should have extensive experience in managing operational teams and a solid understanding of the student lifecycle. Join the mission-driven organisation to redefine student engagement and make a significant impact worldwide.

Qualifications

• Extensive experience leading large-scale, multi-site operational teams.
• Proven track record in delivering operational transformation and service quality.
• Exceptional stakeholder management and relationship-building skills.

Responsibilities

• Lead global operations across all Conversion Services departments.
• Build strong strategic partnerships with universities.
• Champion innovation through automation and data insights.
• Inspire and develop global teams towards excellence.
• Define and deliver KPIs that demonstrate measurable impact.

Skills

Operational transformation

Service quality improvement

Stakeholder management

Data-driven mindset

Job description

A global education services provider is looking for a strategic leader to oversee their Conversion Services operations. As the Director, you will lead global teams, enhance operational efficiency, and ensure high-quality student interactions. The ideal candidate should have extensive experience in managing operational teams and a solid understanding of the student lifecycle. Join the mission-driven organisation to redefine student engagement and make a significant impact worldwide.