Global Claims QA & Compliance Lead

AXIS Capital; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance provider is seeking a Quality Assurance & Compliance Lead to enhance claims handling and ensure compliance with regulatory requirements. The role involves developing frameworks, overseeing audits, and ensuring high-quality service delivery within the Global Shared Services Claims team. Ideal candidates will have 7–10 years of relevant experience and expertise in Lloyd’s regulations. This position is based in London with a dynamic work environment.

Benefits

Comprehensive benefits package

Medical plans

Paid annual leave

Qualifications

• 7–10 years of relevant experience in Claims Quality Assurance & Compliance.
• Ability to analyze data and make practical decisions.
• Experience managing claims and influencing stakeholders.

Responsibilities

• Develop and execute a Claims Compliance and Risk Management framework.
• Ensure claims handling processes comply with regulations and policies.
• Enhance the Conduct Risk Framework and perform audits.

Skills

Claims Quality Assurance & Compliance experience

Expertise in Lloyd’s/FCA/PRA/CBI regulations

Excellent communication skills

Analytical and quantitative skills

Strong conflict resolution skills

Education

Qualified Solicitor or Chartered Management Institute Designation

Job description

A leading insurance provider is seeking a Quality Assurance & Compliance Lead to enhance claims handling and ensure compliance with regulatory requirements. The role involves developing frameworks, overseeing audits, and ensuring high-quality service delivery within the Global Shared Services Claims team. Ideal candidates will have 7–10 years of relevant experience and expertise in Lloyd’s regulations. This position is based in London with a dynamic work environment.