Global Aftercare Engineer: Technical Support & Proposals

Hernshead Recruitment Ltd; Bedford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking an experienced Aftercare Engineer located in Bedford, England. The role focuses on providing technical and administrative support for Aftercare activities, ensuring customers receive outstanding support. The ideal candidate should have a background in mechanical or electrical engineering, experience in a manufacturing environment, and strong negotiation skills. This position offers an opportunity to contribute to customer satisfaction while driving business growth.

Qualifications

• Experience in providing technical and administrative support for Aftercare activities.
• Ability to communicate regularly with global customers.
• Strong negotiation skills for commercial terms and proposals.

Responsibilities

• Respond rapidly and professionally to customer inquiries.
• Provide commercial and technical assistance including spare parts identification.
• Prepare proposals and negotiate terms to secure additional business.

Skills

Mechanical or electrical engineering background

Experience in a manufacturing environment

Technical support skills

Customer communication skills

Tools

Epicor

Salesforce

Job description

A recruitment agency is seeking an experienced Aftercare Engineer located in Bedford, England. The role focuses on providing technical and administrative support for Aftercare activities, ensuring customers receive outstanding support. The ideal candidate should have a background in mechanical or electrical engineering, experience in a manufacturing environment, and strong negotiation skills. This position offers an opportunity to contribute to customer satisfaction while driving business growth.