Glazing Order Processor/Estimator

Trades Workforce Solutions; United Kingdom; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading home improvement company in the UK is looking for an Order Processor to enhance their order processing department. This role involves managing orders, liaising with customers and suppliers, and ensuring efficient installations. The ideal candidate will have strong IT skills, attention to detail, and experience in the home improvement sector, particularly in double glazing. This is an exciting opportunity to join a dynamic team and contribute to ongoing growth.

Benefits

Casual dress

Company events

Company pension

Employee discount

On-site parking

Qualifications

• Experience in the home improvement industry, preferably in double glazing.
• Ability to interpret technical drawings and create accurate quotations.
• Previous experience in data entry or similar roles.

Responsibilities

• Process client orders and ensure accuracy with suppliers.
• Manage communications with retail and trade customers regarding orders.
• Oversee installations from survey to completion.

Skills

Strong IT/data entry skills

Technical knowledge of products

Ability to manage workload and meet deadlines

Attention to detail

Strong numerical skills

Effective communication skills

Job description

Order Processor

This is a fantastic opportunity to join a market leading company in the home improvement industry and play a pivotal role inside the order processing team by coordinating order journeys through to completion.

This market leading company is looking to expand their order processing department. In a role where you are the fulcrum of companies activities you will be at the heart of customers, suppliers and partners.

They have an exciting position available in the double glazing/fenestration sector for an order processor/ Administrator, and are seeking an enthusiastic, committed individual to join their team.

The role would be perfectly suited to someone with a data entry background and previous experience of the home improvement industry.

The Company

You’ll be joining a fast paced, dynamically evolving company that has experienced year on year growth for the last 17 years.

Operating in the home improvement sector, the company operate a successful nationwide supply and installation business throughout the UK via five different branded websites. The company are a market leader within their field are year on year growth has made for a fast paced, energetic workplace environment.

The Role

This exciting role will suit a self-motivated person who;

• Has strong IT/data entry skills that allow them to adapt to ordering various products and error checking thoroughly.
• Can offer and demonstrate a thorough technical knowledge of their products (full product training will be given).
• Can understand and interpret technical drawings and plans and translate these into an accurate quotation for our clients. (full product training will be given).
• Has the ability to manage their own workload and meet deadlines.

Main Duties

• Process orders for clients and ensure the order is placed with the supplier exactly as per the customer’s request.
• Speak directly with retail and trade customers regarding any order queries they may have.
• Liaise directly with suppliers regarding live orders.
• Ensure all installations are managed efficiently from the point of survey to installation.
• Manage all supply orders from start to finish ensuring customers’ are kept up to date with delivery information.

Ideally you have the following skills

• Experience in the home improvement industry (double glazing industry would be advantageous).
• Competent IT skills.
• Attention to detail.
• Strong numerical, communication and written skills.
• Ability to meet strict deadlines in a fast paced busy working environment.

Benefits

• Casual dress
• Company events
• Company pension
• Employee discount
• On-site parking