German-Speaking Customer Support Pro (Hybrid)

Origin Recruitment Ltd; Manchester; Hybrid; GBP 28,000; Full time

Job summary

A leading recruitment agency is seeking a German Customer Service Representative to work in a hybrid model, primarily remote. The role involves managing inbound and outbound calls, handling customer inquiries, and providing strong product knowledge. Ideal candidates should be fluent in German, have excellent communication skills, and a passion for customer service. You’ll enjoy a supportive working environment with additional benefits like gym discounts and a pension scheme.

Benefits

Contributory pension scheme of up to 6%

Opportunity to buy & sell holiday

Gym membership discounts

Contributory hospital and health cash plan

Cycle2Work scheme

Eye care vouchers

Life assurance

Discounts at leading brands and retailers

Qualifications

• Fluent in German with high communication skills.
• Attention to detail and self-motivated attitude.
• Experience in a similar customer service role preferred.

Responsibilities

• Answer inbound and outbound customer calls.
• Manage email queries and customer bookings.
• Provide product knowledge to customers.
• Build rapport and deliver exceptional service.

Skills

Fluent in German

Attention to detail

Communication skills

Self-motivated

Customer service experience

Tools

Computer literacy

Job description

A leading recruitment agency is seeking a German Customer Service Representative to work in a hybrid model, primarily remote. The role involves managing inbound and outbound calls, handling customer inquiries, and providing strong product knowledge. Ideal candidates should be fluent in German, have excellent communication skills, and a passion for customer service. You’ll enjoy a supportive working environment with additional benefits like gym discounts and a pension scheme.