German-Speaking Business Development Executive

Zenopa; Ringway; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading veterinary supplier is seeking a dedicated Account Manager to onboard German veterinary clinics. The role involves responding to customer queries in both English and German, with a strong emphasis on customer satisfaction and sales objectives. Candidates must have proven sales experience and be fluent in German (C1 level). Regular commutation to Stockport is required for this on-site position.

Qualifications

• Proven sales experience in a customer-facing role.
• Fluent in German at C1 level.
• Able to commute to Stockport five times a week.

Responsibilities

• Onboard new German veterinary clinics and provide account management support.
• Respond to customer queries via phone and email in both English and German.
• Achieve KPIs related to customer satisfaction.

Skills

Sales Experience

German language proficiency (C1)

Customer communication

Job description

Overview

Zenopa have partnered with a leading supplier of veterinary consumables and equipment, offering over 7,000 product lines. Established in 1992, the company has grown into a trusted partner for veterinary professionals, providing cost-effective and sustainable solutions. With a commitment to quality and customer-focused service, they deliver products across various sectors, including companion animals, equine, livestock, and exotic animals. Their extensive UK inventory ensures rapid response times and reliable delivery.

Responsibilities

• Onboard new German veterinary clinics and provide account management support.
• Respond to customer queries via phone and email in both English and German.
• Achieve KPIs related to customer satisfaction and outbound telephony activity.
• Engage proactively with potential and less regular customers to drive growth.
• Take ownership of your personal development path with guidance from your team.
• Maintain regular communication with customers through verbal, written, and electronic means.

Requirements

• Proven Sales Experience (Outbound)
• German speaker - C1 Level.
• Able to commute to Stockport 5x per week.
• Good telephone manner