• Graduate Legal Market Researcher with German

Refinitiv; London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A renowned data and information services provider in London is seeking a Legal Market Researcher to conduct professional interviews with senior decision-makers in the legal industry. The ideal candidate will be proficient in both German and English, have outbound calling experience, and possess strong communication skills. This role offers a hybrid work model and competitive benefits, focusing on career development and work-life balance.

Benefits

Flexible vacation

Career development opportunities

Comprehensive benefit plans

Social impact programs

Work-life balance initiatives

Qualifications

• Proficiency in both German and English is essential.
• Outbound calling experience is required.
• Good communication skills are crucial.

Responsibilities

• Conduct high-quality telephone interviews with legal decision-makers.
• Maintain accurate records of respondent answers.
• Manage a schedule of interview appointments independently.

Skills

Proficiency in both German and English

Outbound calling experience

Good literacy and numeracy skills

Experience dealing with clients professionally

Education

HS diploma or equivalent

Tools

Microsoft Office

Salesforce

Job description

German Linguist Legal Market Researcher page is loaded

German Linguist Legal Market Researcher

Apply remote type Remote Job: Hybrid locations GBR-London-5 Canada Square time type Full time posted on Posted 14 Days Ago job requisition id JREQ192545

Thomson Reuters is hiring a Legal Market Researcher.As a Legal Market Researcher, you’ll be primarily responsible for interviewing senior legal decision-makers and clients on a variety of issues.You will join our team of in-house experts and develop into a Legal Market Researcher with the skills to conduct professional interviews and transcribe to a high quality.

About the Role

In this opportunity as Legal Market Researcher, you will:

• Outbound call Recruiting legal decision-makers for our bespoke client projects and work towards a monthly target and yearly completion.

• Secure and conduct telephone interviews. You will be responsible for conducting high quality calls to support a project-based quota of interviews each month.

• Maintain consistent and accurate recording of respondents’ answers, both during an interview and with the use of call recordings.

• Translate any German interviews into English to our translation guidelines.

• Manage your own schedule of interview appointments and provide clear communication to respondents.

• Keep Thomson Reuters database accurate and up-to-date with the latest information from/about respondents using computer systems

• Need to have a good working knowledge of Microsoft Office. You will also receive training to operate our CRM database via Salesforce.

What we can offer you:

• Understanding and presenting our knowledge-based incentives you will become familiar with our research incentives, and be able to confidently explain these to respondents to encourage participation in our research.
• Become efficient in the use of Salesforce. You will undergo a week of training and learn how to input data and update our internal database.
• Develop and improve skills in qualitative interviewing. You will learn to conduct a professional telephone interview and capture key insights that are used within our published reports.
• Opportunities to develop skills.For example, digital analytics walkthroughs, Linkedin training for corporate use, and assisting Custom Insight projects. (Subject to passing probation and completing monthly individual targets)

About You

You’re a fit for the role of Legal Market Researcher (German Linguist) if you have:

• Proficiency in both German and English

• Good literacy, numeracy and spoken communication skills will be essential

• Outbound calling experience (e.g. sales, market research)

• Experience dealing with clients / customers in a professional, courteous manner

• The ability to work to targets – setting goals and working to individual or team targets

• A background or interest in the legal market or research is beneficial, but not essential

• HS diploma or equivalent

#LI-AB3

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here .

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More information about Thomson Reuters can be found on thomsonreuters.com.

Thomson Reuters informs the way forward by delivering trusted content and technology that professionals and institutions need to make the right decisions. We are modernizing the pillars of society through the digitalization of the tax and legal professions, the free press, commerce, and the rule of law, and elevating the way professionals and institutions work.

Discover how Thomson Reuters approaches AI innovation as Chief Product Officer David Wong breaks down the essential components.