General Services Manager

Sodexo Ltd; Milton Keynes; On-site; GBP 40,000 - 48,000; Full time

Job summary

A leading facilities management company is seeking an experienced General Services Manager in Milton Keynes. The role involves leading operations across cleaning and security services, ensuring compliance and client satisfaction. Key qualifications include experience in facilities management, strong health and safety knowledge, and excellent people management skills. The position offers a competitive salary and various perks, including a flexible benefits scheme.

Benefits

Unlimited access to wellbeing support

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan membership

Learning and development tools

Bike to Work Scheme

Enhanced benefits and leave policies

Qualifications

• Proven experience in Facilities Management, especially soft services and security.
• Strong understanding of Health & Safety compliance (IOSH Managing Safely essential).
• Financially astute with experience managing budgets.

Responsibilities

• Oversee day-to-day delivery of soft services and security operations.
• Ensure full compliance with Health & Safety regulations.
• Build and maintain strong client relationships.

Skills

Facilities Management

Health & Safety compliance

People management

Budget management

Client relationship management

Tools

SAP

UDC Payroll

Righttime

Job description

General Services Manager

Location: Milton Keynes, MK7 7AJ

Contract Type: Full-Time | Permanent

Hours: Monday to Friday 8am-5pm

Salary: Up to £48,000 per annum plus 10% bonus

About the Role

We’re looking for an experienced General Services Manager to lead Sodexo facilities operations at one of our larger sites in Milton Keynes. You’ll be responsible for delivering high-quality services across cleaning, security, and other soft FM areas—ensuring compliance, safety, cost control, and outstanding client satisfaction.

This is a key rolewhere you'll act as the main operational contact for the client, manage on-siteteams, and ensure services are delivered in line with contractual SLAs andKPIs.

Key Responsibilities

• Oversee day-to-day delivery of soft services and security operations
• Ensure full compliance with Health & Safety regulations (including risk assessments, COSHH, fire safety)
• Manage on-site teams, drive performance, and foster a positive work environment
• Build and maintain strong client relationships, acting as the primary point of contact
• Monitor budgets and control costs to ensure profitability
• Conduct regular audits, service reviews, and client meetings
• Support new service mobilisations and identify growth opportunities
• Champion continuous improvement and innovation in service delivery
• Promote Sodexo brand standards and company values at all times

What We’re Looking For

• Proven experience inFacilities Management, especially soft services and security
• Strong understanding ofHealth & Safety compliance(IOSH Managing Safely is essential)
• Financially astute with experience managing budgets and operational costs
• Excellent people management and leadership skills
• Confident communicator and relationship-builder with clients and teams
• Able to work across multiple sites and manage priorities effectively
• Familiar with systems such asSAP, UDC Payroll, Righttime, or similar

Why Sodexo?

Working with Sodexo is more than a job; it’s a chancetobe part of something greater.

Belongin a company and team that values you foryou.

Actwith purpose and have an impact through youreveryday actions.

Thrivein your own way.

We also offer a range of perks, rewards and benefitsfor our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

Ready to be part of somethinggreater?

Feed our customersand we’ll fuel your career.

Sodexo reserves the right to closethis advert early if we are in receipt of a high number of applications