General Porter

South Tees Hospitals NHS Foundation Trust; Northallerton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A regional healthcare service in Northallerton seeks a motivated General Porter to provide vital support in a hospital environment. Candidates will be involved in patient transfers, equipment movement, and providing a professional service to staff and visitors. This role requires strong interpersonal skills, previous portering experience, and the capacity to work varied shifts. Competitive benefits and training provided.

Benefits

Work uniform

Excellent staff benefits package

Ongoing training and development opportunities

Responsibilities

• Work on a rotational basis including weekends and bank holidays.
• Provide a professional service to patients, visitors and staff.
• Escort the deceased to the mortuary and handle bodies as required.
• Provide a patient escort service throughout the site.
• Maintain good working relationships with fellow staff.
• Assist Security and in emergency situations as needed.

Skills

Good communication & interpersonal skills

Ability to solve problems

Customer care

Dealing with public

Portering experience in a hospital environment

Education

Attendance at Novice and leadership improvement sessions

Safe handling of medical gas cylinders

Job description

Go back South Tees Hospitals NHS Foundation Trust

General Porter

The closing date is 04 December 2025

An excellent opportunity has arisen for a friendly, caring and motivated individual to join the Trust in the key role of a Porter at the Friarage Hospital in Northallerton. Integral to the smooth running of the hospital and its services, the successful candidate will work as part of a team delivering a comprehensive and patient-focused service. No two days will be the same and you will enjoy the chance to work with a wide range of colleagues, patients and their families as you go about your duties across the hospital site. We'll rely on you to provide a number of crucial services, including patient transfer between wards and departments, moving equipment, mail, case notes, specimens, handling and changing of medical gas cylinders, linen and furniture, waste handling, as required.

Main duties of the job

• Will be expected to work on a rotational basis and cover all shifts when required which includes weekends and bank holidays.
• Provide a professional service to patients, visitors and staff at all times.
• To escort the deceased to the mortuary and release bodies where applicable including deceased with barrier nursing, MRSA and other contagious diseases.
• To provide a pleasant and helpful patient escort service throughout the site.
• To maintain a good working relationship with fellow staff.
• To assist Security where directed.
• To assist in emergency situations when requested, fire, major incident etc.
• Ad/hoc duties as requested by supervision or management which includes the changing or lowering of the union flag.
• Complete all necessary mandatory and on the job training required for all new staff.

Attend all of the training sessions for the programme whenever necessary.

We'll give you plenty of training, both initial and ongoing. We'll provide you with a work uniform along with an excellent staff benefits package. Please provide information in support of your application relating to your skills, experience and knowledge.

Please note this post will close at sufficient applicants.

About us

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:

Service Improvement for Beginners

After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bite‑size programmes through our Leadership and Improvement Team.

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Knowledge

• Good communication & interpersonal skills
• Ability to solve problems and use initiative to resolve routine queries

Experience

• Customer care
• Dealing with public
• Portering experience in a hospital environment.

Qualifications

• Attendance at Novice and leadership improvement sessions within first year of role
• Safe handling of medical gas cylinders

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

South Tees Hospitals NHS Foundation Trust