General Porter

NHS; Cramlington; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare service provider in the UK is seeking a General Porter to provide a comprehensive portering service, assist in patient movement, and ensure compliance with Trust policies. Ideal candidates should possess general education and knowledge of portering procedures. This role operates on a 12-hour rolling rota, potentially including night shifts. A Disclosure and Barring Service check is required.

Qualifications

• Sound knowledge of Portering procedures.
• Ability to follow procedures to ensure effective and efficient security systems.

Responsibilities

• Assist in the direction of patients and visitors.
• Collect and deliver linen, refuse, clinical waste, and other materials.
• Provide comprehensive Porter service to all Wards and Departments.
• Ensure compliance with the Trust Patient Confidentiality Policy.

Skills

Knowledge of Portering procedures

Ability to follow safety procedures

Education

General education

Job description

General Porter

Go back Northumbria Healthcare NHS Foundation Trust

The closing date is 10 December 2025

The Portering departments at NHFM, Northumbria Specialist Emergency Care Hospital, provide a variety of services to patients and departments, including maintaining a safe environment for patients and staff, the provision of a high quality, efficient customer orientated Portering service and compliance with the Trust Patient Confidentiality Policy.

The conveyance and movement of patients by wheelchair, trolley, bed etc., the collection and delivery of linen, refuse, clinical waste trolleys, food trolleys, stores, beds, bedding, furniture, equipment and records to designated area. The sorting of incoming mail and franking of external mail as required, also driving if this is required.

• The post operates on a 12 hour multiple week rolling rota that includes night shift
• The post will be subject to a Disclosure and Barring Service (DBS) check

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• To assist in the direction of patients and visitors.
• The conveyance and movement of patients by wheelchair, stretcher etc.
• The collection and delivery of linen, refuse, clinical waste trolleys, food trolleys, stores, beds, bedding, furniture, equipment and records to designated area.
• The sorting of incoming mail and franking of external mail as required.
• Reception and movement of medical gas cylinders within Health and Safety guidelines.
• Removal of refuse from waste bins located outside the hospital entrance, on a daily basis.
• Daily cleaning of external areas situated at hospital entrances.
• The conveyance of deceased patients to the Mortuary.

About us

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services. Carrying out facilities management for a state‑of‑the‑art specialist emergency care hospital - The Northumbria, three general hospitals - North Tyneside, Wansbeck and Hexham hospitals - and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.

Make sure to read the 'applicant guidance notes' before submitting your application and make sure you know everything there is to know before applying to join our fantastic organisation.

Job responsibilities

To provide a comprehensive Porter service to all Wards and Departments on site to be flexible in approach to work and undertake other duties that are assigned under the role.

The provision of a high quality, efficient customer orientated Porteringservice and compliance with the Trust Patient Confidentiality Policy.

The job role requires that the post holder will either undertake the role of porter or security guard during their shift.

Person Specification

Qualifications

• General education
• A sound knowledge of Portering procedures, and the ability to follow procedures to ensure effective and efficient security systems.

Other requirements

• You may also need to travel between Trust premises as required for the performance of your duties. You may also be expected to work at any of the trust sites. The Trust would consider making reasonable adjustments to the role, if necessary, to enable a disabled person to undertake the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Northumbria Healthcare NHS Foundation Trust

Address

Northumbria Specialist Emergency Care Hospital

Northumbria Specialist Emergency Care Hospital