General Manager - Student Accommodation

Homes for Students; City of Edinburgh; On-site; GBP 200,000 +; Full time

Job summary

A leading student accommodation provider in Edinburgh is seeking a General Manager to create an exceptional living experience for students. The role requires strong leadership, organizational skills, and experience in a similar environment. You will oversee a dedicated team, ensuring excellent customer service while managing key operational processes. The position offers a supportive work environment and professional growth opportunities, along with competitive benefits such as a generous holiday package and family leave enhancements.

Benefits

Generous holiday package

Enhanced family leave packages

Exclusive retail discounts

Birthday day off

Car leasing scheme

Cycle-to-work scheme

Charity days

Life insurance

Qualifications

• Proven leadership experience in a similar role or environment.
• Strong data presentation and analysis skills are essential.
• Impeccable organisational abilities for effective management.

Responsibilities

• Lead and inspire a dynamic team to create exceptional student living experiences.
• Oversee customer service in sales, maintenance, and housekeeping.
• Manage check-in, check-out, and room turnaround processes effectively.

Skills

Leadership experience

Data presentation and analysis

Organisational abilities

Team player

Proficiency in Microsoft Office

Knowledge of health and safety regulations

Education

SCQF Level 6 Certificate in Property Agency (Lettings)

Job description

Are you a dynamic leader with a passion for creating a home away from home for students? Do you have a knack for team motivation, a solid grasp of health and safety regulations, and a talent for managing budgets? If so, we have an exciting opportunity just for you!

Homes for Students, the UK's largest independent provider of Student Accommodation, is currently seeking a General Manager for The Malt Works in Edinburgh. This isn't your average 9‑to‑5 job; it's a chance to lead, inspire, and take charge of a thriving student community. Your weekly hours will be 40 per week, working 9:00am – 5:30pm, Monday to Friday.

About the Role

As our General Manager, you will be the driving force behind an exceptional student living experience. You will work closely with your team to ensure top‑notch customer service in sales, maintenance, and housekeeping. Your leadership will be instrumental in embedding our core values and enabling your team to excel in their roles.

The pinnacle of excitement awaits in September, as you take the reins of the check‑in, check‑out, and room turnaround process. Your outstanding communication skills will shine as you support our new students and efficiently handle any customer or operational issues that arise.

Fear not, because you won’t be on this journey alone. You will have the unwavering support of our larger Homes for Students family and an outstanding area and regional team by your side. This role demands a diverse skill set, but rest assured, we’ll be with you every step of the way as we nurture your growth within Homes for Students.

What We’re Looking For

• Leadership experience in a similar role or environment.
• Strong data presentation and analysis skills.
• Impeccable organisational abilities.
• Team player with the power to lead, inspire, and motivate.
• Proficiency in IT, including Microsoft Office software.
• Knowledge of health and safety regulations (desirable but not essential).
• Possess an SCQF Level 6 Certificate in Property Agency (Lettings), or be willing to work towards this qualification as part of our Company Training Agreement and support provided by the company.

What We Offer

• Generous holiday package: 25 days, plus bank holidays, for work‑life balance.
• Enhanced family leave packages.
• Exclusive retail discounts to make your money go further.
• Celebrate your birthday with a well‑deserved day off.
• Car leasing scheme for a comfortable commute.
• Cycle‑to‑work scheme to stay active and eco‑friendly.
• 2 charity days per year to make a difference in the community.
• Life insurance for peace of mind.

At Homes for Students, we embrace diversity and are committed to fostering an inclusive workplace. We welcome applications from all backgrounds and communities and are happy to discuss any reasonable adjustments you may need.

If you're ready to embark on this exciting journey with us and believe you're the perfect fit, we'd love to hear from you. Join our team and help us create a home away from home for students!