General Manager - PCCS

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading NHS Trust in Manchester is seeking an operational leader to enhance service delivery and patient care. The ideal candidate will oversee performance management and strategic planning across multiple specialties, ensuring compliance with clinical governance. Experience in financial planning and leading multidisciplinary teams is essential. The role offers unique opportunities within a large Trust focused on high-quality healthcare and innovation.

Qualifications

• Experience in operational delivery, strategic planning, and performance management.
• Ability to lead multidisciplinary teams and ensure clinical standards.
• Strong financial management and budget oversight skills.

Responsibilities

• Lead service delivery ensuring excellence in patient care.
• Manage performance targets including finance and waiting lists.
• Develop transformation plans and engage with stakeholders.

Job description

As part of the triumvirate leadership team alongside the Clinical Lead and Lead Nurse, you will be responsible for the operational delivery, strategic planning, and performance management of these services. You will play a pivotal role in ensuring high-quality patient care, meeting national and local performance standards, and driving service transformation.

Responsibilities

• Lead service delivery across the assigned specialties, ensuring excellence in clinical standards and patient experience.
• Manage performance targets including waiting lists, finance, and quality metrics.
• Develop and implement transformation plans and service improvements.
• Engage and motivate multidisciplinary teams to deliver best practice care.
• Oversee financial planning, budget management, and resource allocation.
• Build strong relationships with internal and external stakeholders including commissioners, local authorities, and patient groups.
• Ensure compliance with clinical governance, safeguarding, and health & safety policies.
• Participate in the Specialist Hospital Clinical Group on-call duties.
• Support the Clinical Director in managing all services and resolving urgent issues.
• Lead service transformation and improvement initiatives.
• Ensure performance standards are met and infrastructure supports required levels.
• Promote a shared vision and culture of collaboration among staff.
• Manage financial targets and budgets across multiple clinical services.
• Develop strategic plans and contribute to policy decisions across Greater Manchester.
• Ensure equality and address health inequalities in operational and strategic plans.
• Manage service managers and support workforce planning and development.
• Ensure compliance with clinical governance and national standards.

MFT is one of the largest NHS Trusts in England with a turnover of over £3bn and is on a different scale than most other NHS Trusts. We are creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary. We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022. We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. We’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.